This legal agreement governs your access to and use of the Veyo platform. By accessing or using our services in any manner, you agree to be bound by these comprehensive terms.
PREAMBLE: This Terms of Service (this "Agreement") constitutes a legally binding contract between you, whether personally or on behalf of a legal entity ("User," "you," or "your"), and VeyoLabs AI, a Romanian limited liability company ("Company," "we," "us," or "our"), concerning your access to and use of the Veyo AI creative production engine, creation, distribution and monetization suite engines, the Brand and Creator, Filmaker and Agency and Persona Builder Engine, and all related websites, software, models, and services (collectively, the "Service").
BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR ACCESSING OR USING THE SERVICE IN ANY MANNER, YOU (A) IRREVOCABLY ACKNOWLEDGE THAT YOU HAVE READ, FULLY UNDERSTOOD, AND VOLUNTARILY AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT IN ITS ENTIRETY; (B) REPRESENT AND WARRANT THAT YOU ARE OF LEGAL AGE IN YOUR JURISDICTION TO FORM A BINDING CONTRACT; AND (C) EXPRESSLY ACCEPT FULL AND SOLE LEGAL AND FINANCIAL RESPONSIBILITY FOR ANY CONTENT YOU CREATE, ANY USER INPUT YOU PROVIDE, AND ANY ACTIONS YOU TAKE ON THE SERVICE. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND MUST DISCONTINUE USE IMMEDIATELY.
"Account" means the user-specific portal, including all associated data, settings, and credentials, that enables a User to access and use the Service.
"AI Persona" means a digital representation of an individual generated by a User through the 'Agency Builder' feature of the Service, utilizing User Input.
"Company-Owned AI Persona" means any pre-existing AI Persona developed and owned by the Company.
"User-Created AI Persona" means an AI Persona generated by a User via the "Agency Builder" feature.
"Brand" means a User, typically a legally registered entity, that has successfully completed the Company's verification process and has been approved, at the Company's sole discretion, to create, manage, and fund Campaigns on the Service.
"Campaign" means a specific project initiated by a Brand on the Service, which outlines its objectives, creative requirements, brand assets, and the total Campaign Budget for Creators.
"Campaign Budget" means the total sum of money funded by a Brand for a specific Campaign, from which all Creator payments and Platform Fees are deducted.
"Company IP" means the Service in its entirety, including but not limited to all underlying software, source code, object code, technology, AI models, algorithms, proprietary processes, databases, trade names, trademarks, service marks, logos, and the unique "look and feel" of the Service, all of which are the exclusive property of or are licensed to the Company.
"Co-Created Content" means content a User creates, edits, or processes using the Service. This label alone does not establish joint authorship, transfer ownership to the Company, grant marketplace representation rights, or create a revenue share. Any project-specific commercial mandate is governed by Article 5.4.
Agency means the library of Company-Owned AI Personas, including their associated media, which may be used by Users and Brands via the "Agency" features of the Service.
Community refers to all approved Creators on the Service, including, but not limited to, influencers, artists, directors, professionals, doctors, editors, musicians, filmmakers, and other verified talent. Community membership does not create joint authorship or grant rights in a Creator's work. A Creator may opt into a specific listing, client opportunity, or work-for-hire engagement under Article 5.4; use beyond that accepted project requires separate permission.
Creator means any individual or entity who is approved to use the Service to generate, submit, or publish content. Creators may include, but are not limited to, artists, influencers, filmmakers, designers, writers, musicians, editors, or other verified talent. As between the Creator and the Company, the Creator retains any rights the Creator holds in Inputs and Outputs, subject only to the Service licence, third-party rights, and any separately accepted project-specific mandate, client contract, or assignment. Creators are fully responsible for ensuring that all content they submit or generate through the Service complies with this Agreement, the Acceptable Use Policy, and all applicable laws.
"Confidential Information" includes, but is not limited to, all non-public information disclosed by one party to another in connection with the Service, especially information within a Campaign brief, such as pre-launch product details, marketing strategies, business plans, and any other material designated as confidential.
"Covered Transaction" means a specific sale, licence, campaign, or work-for-hire engagement that the User affirmatively submits to or accepts through the Service marketplace, Jobs Pool, Campaign, or another commercial feature, or that arises from a VeyoLabs-sourced or represented client opportunity, and for which the accepted commercial schedule identifies VeyoLabs' role and fee. "External Monetization" for Article 5.4 means revenue from that Covered Transaction only; it excludes independent work and independently sourced client relationships that VeyoLabs did not introduce, represent, negotiate, administer, or process.
"Intellectual Property Rights" means any and all registered and unregistered rights granted, applied for, or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection, or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.
"Platform Fee" means the percentage-based service fee, as defined in this agreement, deducted by the Company from Campaign Budgets upon successful payment distribution.
"Taxes" means any and all sales taxes, use taxes, value-added taxes (VAT), goods and services taxes (GST), and other taxes, duties, and governmental charges, and any related penalties or interest, arising from the payments made under this Agreement. The Company (CIBEEO INC. SRL, CUI: 51062695, VAT ID: RO54255178) is VAT-registered in Romania. Romanian VAT is charged where legally applicable at the rate in force for the transaction. EU B2B reverse charge applies only where the place-of-supply rules and customer-status requirements are satisfied and documented. Services supplied to non-EU taxable persons may fall outside the scope of Romanian VAT under Art. 278 of the Cod Fiscal, subject to the applicable rules and evidence; a foreign address alone does not establish a VAT exemption. Other transactions, including consumer supplies, follow the applicable VAT and OSS rules where relevant. The invoice and accepted commercial schedule specify the applicable treatment and whether quoted amounts include VAT. This current status notice does not recalculate or replace previously issued invoices or executed agreements.
"User Input" means any and all prompts, instructions, data, text, audio, video, images, or other assets that a User provides, uploads, submits, or otherwise directs to the Service.
2.1. Binding Agreement and Precedence. This Agreement governs general platform use. Mandatory law and expressly accepted negotiated agreements and annexes prevail over conflicting general terms for the engagements they cover. Publication of a new page does not execute a separate MSLA, rewrite past acceptance records or cancel existing negotiated rights. Articles 2.2 and 45 govern the applicability of revisions. Our Privacy Policy governs personal-data handling as a separate notice.
2.2. Modifications and Amendments. We reserve the right, in our sole and absolute discretion, to modify, amend, or replace this Agreement at any time. We will provide a minimum of thirty (30) days' notice of any material changes. Your continued use of the Service following the effective date of such modifications shall constitute your acceptance only to the extent permitted by law and the applicable accepted agreement. Publication alone is not notice or acceptance; affirmative consent is required where applicable.
3.1. License to Use the Service. Subject to your full and ongoing compliance with every term and condition of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and fully revocable license to access and use the Service for your internal business or personal purposes.
3.2. Service Modifications and Availability. The Company reserves the right to modify, suspend, or discontinue the Service, or any feature or functionality thereof, at any time without notice or liability to you. The Company does not guarantee any uptime or availability of the Service.
3.3. Usage Limits and Throttling. To ensure the stability and availability of the Service for all users, the Company reserves the right to impose limits on your usage of the Service, including but not limited to: (i) the number of network calls or API requests you may make; (ii) the maximum file size for storage or processing; (iii) the maximum resolution or duration of video generation; and (iv) anything else the Company deems appropriate in its sole discretion. The Company may utilize technical measures to prevent over-usage or suspend your access if you exceed these limitations, with or without prior notice.
3.4. User Conduct and Restrictions. You shall not (and shall not permit any third party to): (a) license, sell, rent, or otherwise commercially exploit the Service itself; (b) frame or enclose any Company trademark or logo; (c) reverse engineer, decompile, or otherwise attempt to discover the source code of the Service; (d) scrape or download data from the Service using automated means; (e) use the Service or any Output to train, fine-tune, or improve any third-party artificial intelligence or machine-learning algorithms or models; (f) violate the Acceptable Use Policy outlined in Article 9; or (g) remove any proprietary notices from the Service.
4.1. Account Verification and Sole Discretion. The Company retains the sole, absolute, and final discretion in granting, denying, revoking, suspending, or classifying all Creator and Brand accounts. The verification process may require the submission of legal documentation, social media account verification, or other credentials as deemed necessary by the Company. The Company's decision in these matters is final and not subject to appeal or review.
4.2. User Representations and Warranties. By creating an Account, you represent, warrant, and covenant that: (a) all registration information you submit is and will be maintained as true, accurate, current, and complete; (b) you have the full legal capacity and authority to enter into and be bound by this Agreement; (c) you will not use the Service for any illegal or unauthorized purpose; and (d) your use of the Service does not and will not violate any applicable law or regulation in your jurisdiction.
4.3. Account Security and Prohibitions. You are solely responsible for all activities that occur under your Account. You are prohibited from creating more than one Account without express permission, using false information to create an Account, or selling, transferring, or licensing your Account to another party. Violation of this provision may result in immediate termination.
5.1. Platform and User Rights. VeyoLabs retains all rights in its software, models, platform, workflows, marks, and other Company IP. As between the User and the Company, the User retains any rights the User holds in User Inputs and Outputs, subject to third-party rights and the accepted plan and project terms. Generating, editing, storing, or downloading content through the Service does not by itself make VeyoLabs a co-author, copyright owner, publisher, agent, or sales representative for that content. Applicable law determines whether an Output is protectable and who holds any rights.
5.2. Service Licence. You grant VeyoLabs the limited licence necessary to host, process, secure, and deliver your Inputs and Outputs to provide the features you request, subject to the Privacy Policy and accepted plan. This operational licence does not grant a right to sell, license, publish, advertise, or represent the content to a client. Public showcase, portfolio, or promotional use requires separate permission or a specific accepted project term.
5.3. When Marketplace Representation Applies. The 80/20 marketplace representation and co-publishing arrangement applies only to a specific Covered Transaction: (a) a listing or opportunity the User affirmatively submits to, or accepts through, the VeyoLabs marketplace, Jobs Pool, Campaign, or another commercial feature that VeyoLabs administers; or (b) work-for-hire, campaign, sale, or licence for a client VeyoLabs sourced, introduced, or actively represents. In either case, the User must accept a written or electronic mandate, work order, campaign, or commercial schedule identifying the project, VeyoLabs' role, and fee before committing. Merely having an account, using AI tools, creating or downloading an Output, joining the Creator roster, or using Veyo messaging does not create a Covered Transaction or grant VeyoLabs a blanket publishing mandate.
5.4. Limited Representation Authority and 80/20 Split. For a Covered Transaction only, the User authorizes VeyoLabs, within the accepted mandate, to present the identified work to prospective clients, communicate and negotiate about that opportunity, coordinate delivery, and administer the agreed transaction. A marketplace listing is non-exclusive and limited to presenting and transacting that listed work through the marketplace; it may be withdrawn before a client order is accepted. Any exclusive or off-platform representation must be expressly stated and accepted for the named project. Unless the accepted schedule states another split, the covered transaction amount allocated under that schedule is divided 80% to the Creator/rights holder and 20% to VeyoLabs for the marketplace, sales-representation, or work-for-hire services identified in it. The schedule must identify the fee base, payment flow, deliverables, rights granted to the client, and any applicable expenses or taxes. This is a contractual service/revenue allocation, not a 20% copyright share, co-ownership interest, or claim over unrelated exploitation.
5.4.1. Independent Work Is Excluded. No co-publishing share, representation fee, reporting duty, or audit right applies to a User's regular or independent work, independently sourced clients, or revenue from work that VeyoLabs did not introduce, represent, negotiate, administer, or process as a Covered Transaction—even if the User created or edited that work with VeyoLabs tools. A separately accepted client agreement or other commercial schedule may govern its own expressly identified work.
5.4.2. No Duplicate Fee. A campaign or marketplace schedule must show the VeyoLabs fee before acceptance. Where its 20% campaign/platform fee is allocated from the campaign budget, that is the VeyoLabs fee on that same campaign payment; no additional co-publishing or representation percentage is charged on the same amount unless a separate, expressly accepted schedule identifies a distinct service and fee. Taxes, refunds, chargebacks, pass-through expenses, and payment timing follow the accepted schedule and applicable law.
5.4.3. Rights and Client Delivery. VeyoLabs does not acquire copyright or a fractional ownership interest by representing a Covered Transaction. The User grants only the client rights expressly described in the accepted project documents, and only the rights the User is authorised to grant. Any transfer or client licence is governed by that project's written terms; payment of a platform fee does not automatically transfer VeyoLabs-owned content, third-party rights, or a 20% ownership share.
5.4.4. Term, Records, and Completion. The marketplace mandate lasts for the period and territory stated in the accepted project terms. After it ends, only payment, reporting, confidentiality, client rights already granted, dispute resolution, and other provisions that expressly survive remain in effect for that Covered Transaction. VeyoLabs may request proportionate records needed to verify payment for a Covered Transaction it represented; it has no audit or reporting right over independent work.
5.4.5. Enterprise and Studio Engagements. An Enterprise or Studio account does not automatically carry a 20% co-publishing fee. The executed Enterprise/Studio agreement and its accepted project schedules govern each engagement and prevail over these general terms for that engagement. Where no separate representation mandate is accepted, no co-publishing or sales-representation share is due merely because the customer used the platform.
5.5. Plan-Based Use. Paid-plan users may use Outputs for lawful commercial purposes, subject to applicable third-party rights, plan conditions, and any Covered Transaction they separately accept. Non-paid users may use Outputs only for personal, non-commercial purposes unless their displayed plan says otherwise. Enterprise output rights are governed by the executed Enterprise Agreement. No plan restriction turns independent work into a Covered Transaction or grants VeyoLabs ownership.
5.6. Feedback. Suggestions, feature requests, and other feedback you voluntarily provide about the Service ("Feedback") are non-confidential. You assign to VeyoLabs any intellectual-property rights you hold in that Feedback, so VeyoLabs may use, adapt, and incorporate it into the Service without payment or attribution. Feedback excludes project briefs, creative concepts, User Inputs, Outputs, or other materials submitted as part of a Covered Transaction or creative project.
5.7. Service Improvement and Model Training. Use of eligible Inputs or Outputs to improve or train Company models is governed by the Privacy Policy, the available account controls, Article 45.9, and the exclusions stated there. Biometric face-scan data, Identity Library records, consent declarations, and approved real-human likeness assets remain excluded from Company model training. Third-party provider processing is subject to the documented applicable provider terms and safeguards. This service-improvement permission is not a marketplace or publishing mandate.
6.1. Responsibility for Inputs. You are solely and exclusively responsible for all Inputs you submit to the Service. By submitting Inputs, you represent and warrant that: (1) you are the lawful owner of, or hold all necessary rights to use, such Inputs; (2) your Inputs and any resulting Outputs will not infringe on any third-party rights; (3) your Inputs comply fully with this Agreement and our Acceptable Use Policy; (4) you will not submit any content that is defamatory, obscene, illegal, or promotes unlawful conduct; and (5) you are fully liable for all consequences of any Inputs you provide.
6.2. Rights to Outputs. All generated outputs ("Outputs") are considered "Co-Created Content" under this Agreement. Your rights to use these Outputs are governed by the specific license tier (Paid, Enterprise, or Non-Paid) outlined in Article 5. Due to the nature of generative AI, similar Inputs may produce similar Outputs for different users. Your license applies only to the specific Outputs you generate in your Account.
6.3. Reliance on Outputs. You acknowledge that generative artificial intelligence is an emerging and developing technology. Outputs may contain inaccuracies, artifacts, or may not reflect your intended result. You are solely responsible for reviewing, verifying, and validating the accuracy, legality, and appropriateness of any Outputs before using or sharing them. Outputs should not be used for any critical decisions in medical, legal, financial, or other professional fields without independent human review by a qualified professional. The Outputs generated do not represent the views of the Company.
7.1. Company-Owned AI Personas. These are the exclusive IP of the Company. Your license to use content featuring them is contingent upon an active subscription.
7.2. User-Created AI Personas. You are solely and exclusively liable for any personas you create, and you warrant that you have the legal right to use any likeness you provide.
7.3. Voice Act & TalkDirect AI Systems. Our Voice Act and TalkDirect AI systems process text, images, and audio to generate avatar lip-sync realism videos. These features may involve the processing of Biometric Data including facial imagery and voice patterns.
7.4. Deepfake Prohibition. THE CREATION OF DEEPFAKES OR AI-GENERATED CONTENT DEPICTING REAL PERSONS WITHOUT THEIR EXPLICIT, VERIFIABLE, AND LEGALLY SUFFICIENT WRITTEN CONSENT IS STRICTLY PROHIBITED. You shall not use Voice Act, TalkDirect AI, or any AI Persona features to create content that impersonates, misrepresents, defames, or depicts any real person (including celebrities, public figures, or private individuals) without their prior written authorization.
7.5. Use of Your Own Likeness. You may use your own face, voice, and likeness with Voice Act and TalkDirect AI features. By doing so, you acknowledge and consent that the Company will process, store, and review this Biometric Data for service delivery and security purposes. The Company reserves the right to review all user-generated AI persona content at any time for security, compliance, and fraud prevention purposes.
7.6. Consent Documentation. If you use a third party's likeness, you must obtain and maintain verifiable documentation of their consent. You are not required to upload government identification or consent records to the Platform as a condition of ordinary use. You must provide relevant consent documentation to the Company within seventy-two (72) hours of a written request made in connection with an audit, copyright or likeness inquiry, or legal dispute. Failure to do so shall constitute a material breach of this Agreement.
Real Person Verification, Same-Person Authentication, and video generation involving an identifiable real human face require the collection and processing of limited Biometric Data (including facial images, video, and derived facial recognition feature data). Before these features are activated, you will be presented with an explicit, active-affirmative consent prompt. You may refuse consent at any time; refusal will not affect your access to features unrelated to Biometric Data processing.
By actively confirming that prompt, you acknowledge and agree that:
Use is subject to our Terms of Service and Privacy Policy. Biometric data is processed in accordance with applicable data protection laws including GDPR and CCPA.
7.8. Real Person Verification, Same-Person Authentication & Identity Library. Any Creator who uses video generation with an identifiable real human face must complete the Service's face-scan and liveness flow before that face can be used. The Service employs the following technical processes via a third-party provider:
7.9. Per-User Verification — Non-Transferability. Real Person Verification, Identity Library records, and Same-Person Authentication results are granted on an individual, per-account basis. A scan, approval, or verification result obtained under one account may not be used to authorise, proxy, or exempt another user or account. You shall not attempt to bypass, batch, or automate the verification process.
7.10. Prohibition on Misuse of Biometric Authorisation. Unless you have provided separate, explicit consent, neither the Company nor any third-party provider shall: (a) use your Facial Information or materials containing your likeness or voice for any purpose beyond the scope you have consented to; (b) sell, provide, or share your Facial Information with any third party for purposes unrelated to service delivery; (c) use your Facial Information for user profiling, behavioural analysis, advertising targeting, or any other commercial purpose unrelated to the features you have activated; or (d) continue to process your Facial Information after you have withdrawn consent. The Company shall promptly cease processing and delete the relevant Facial Information upon receipt of a valid withdrawal request.
7.11. User Representations & Warranties for Uploaded Avatar Assets. If you upload virtual avatar assets, character images, or other visual materials for use with the AI content generation features, you represent and warrant that:
In the event of any intellectual property, personality rights, or infringement dispute arising from an asset you have uploaded, you agree to assume all legal and financial liability and to indemnify the Company and its third-party providers against all losses, costs, and expenses (including reasonable legal fees) arising therefrom.
7.12. Consent Record Retention. The Company shall retain records of your biometric consent — including the consent timestamp, version of the notice or policy you consented to, and the method of consent — in accordance with applicable data protection laws, for the purpose of regulatory review or audit. You may request a copy of your consent record at any time via privacy@cibeeo.com.
7.13. Data Subject Rights for Biometric Data. You have the right to: access and obtain a copy of your Facial Information and processing records; request correction of inaccurate Facial Information; request deletion of your Facial Information (the Company shall promptly comply where statutory conditions are met); and withdraw your consent to Facial Information processing at any time. To exercise any of these rights, contact our Data Protection Officer at privacy@cibeeo.com. The Company shall respond within the timeframe required by applicable law in your jurisdiction.
8.1. Definition and Ownership. The "Agency" consists of a library of Company-Owned AI Personas developed and exclusively owned by the Company. All rights, title, and interest in and to these Agency personas, including their likeness, voice, and associated data, are fictive, non human public AI ersonas, free to use.
8.2. Public and Private Agency Personas. The Company may offer both "Public" and "Private" Agency personas.
(a) Public Personas: These are available to all eligible Users for use within the Service. The Company retains full control over their appearance, use cases, and availability.
(b) Private Personas: These may be developed by the Company for the exclusive use of a specific Brand or User, subject to a separate agreement and additional fees.
8.3. Intellectual Property and Licensing. Content generated using Agency personas constitutes Co-Created Content. As the User, you own the final Output of your Co-Created Content, but your rights to use this content are **licensed**, not transferred, and are contingent upon maintaining an active subscription in good standing. This license does **not** grant ownership of the underlying Agency persona itself. Usage rights are determined by your subscription tier, as outlined in Article 5.5.
8.4. User Responsibility. While the Company owns the Agency personas, you remain solely and exclusively responsible for all User Inputs, including images of created or generated personas, and for the context in which the Co-Created Content is used. You are considered the publisher of the final work and assume all legal responsibility for its dissemination.
Any use of images, likenesses, or content of other community creators, brands, logos, or real humans without their explicit consent is strictly prohibited and considered illegal. The Company is **not responsible** for such unauthorized or illegal use. Content found to violate this policy will be removed, tracked, and reported to the relevant authorities, and the user responsible will be subject to all applicable legal actions.
9.1. Service Description. The VeyoFilmakerStudio is a feature of the Service that provides tools for creating and editing images and videos. The studio offers different creation modes, including a "Pro 2K" mode for high-quality 2K resolution content and a "Filmaker4K" mode for professional-grade 4K resolution content. The studio is also designed to handle the creation of long-format professional videos, with supported lengths ranging from 12 seconds to 3 hours.
9.2. User-Uploaded Content. You are solely responsible for any and all video clips, audio files, images, and other content you upload to the VeyoFilmakerStudio ("User-Uploaded Content"). You represent and warrant that you own or have all necessary rights, licenses, consents, and permissions to use and authorize the Company to use your User-Uploaded Content in the manner contemplated by the Service and these Terms.
9.3. Output Quality and Formats. The final quality, resolution, and file size of any video or image created using the VeyoFilmakerStudio ("Studio Output") will depend on various factors, including the quality of your User-Uploaded Content, the creation mode selected (Pro 2K or Filmaker4K), and your chosen export settings. While the Service is designed to support high-resolution outputs, the Company does not guarantee that the Studio Output will be of a specific quality or free from errors or artifacts.
9.4. Long-Format Video Considerations. The creation and exporting of long-format videos (up to 3 hours) are computationally intensive and may require significant processing time and system resources. You acknowledge that export times can vary greatly depending on the length and complexity of your project, the selected resolution, and server load. The Company is not liable for any delays or interruptions in the availability of the VeyoFilmakerStudio for long-format video processing.
9.5. Intellectual Property of Studio Output. For the purposes of intellectual property, all Studio Output is considered "Co-Created Content" and is subject to the terms outlined in Article 5 of this Agreement. Your rights to use the Studio Output are determined by your subscription tier.
9A.1. Service Description. VeyoTV (accessible at veyolabs.com/tv) is a video streaming and publishing platform that allows users to publish, share, and view video content created on the Veyo platform. VeyoTV is currently available free of charge to all visitors and registered users.
9A.2. Future Monetization. VeyoTV is in active development and may introduce freemium advertising-based monetization features in the future. By continuing to use VeyoTV after such features are introduced, you consent to the display of advertisements and the collection of related analytics data as described in our Privacy Policy.
9A.3. Content Publishing Rights. By publishing content to VeyoTV, you grant the Company a worldwide, royalty-free license to host, display, stream, and distribute your content on the VeyoTV platform. This license is for the purpose of operating and promoting VeyoTV and does not affect your underlying ownership rights to the content as determined by your subscription tier.
9A.4. Streaming Data Collection. VeyoTV collects viewing analytics, engagement metrics, streaming quality preferences, and other data as described in our Privacy Policy. This data is used to deliver and improve the streaming service.
9A.5. Content Moderation. The Company reserves the right to remove, restrict, or demonetize any content published to VeyoTV that violates this Agreement, the Acceptable Use Policy, or applicable laws. Content creators are solely responsible for ensuring their published content complies with all applicable laws and regulations.
9B.1. Service Description. TAR (The Artist Room) is a music video generation tool that processes audio voice files, song lyrics, and related content to generate AI-powered music video outputs.
9B.2. User Responsibility for Audio and Lyrics. You are solely and exclusively responsible for all audio files, voice recordings, song lyrics, and related content you submit to TAR. By submitting such content, you represent and warrant that: (1) you are the lawful owner or have all necessary rights, licenses, and permissions to use such content; (2) your content does not infringe upon any third-party intellectual property rights, including music publishing rights, sound recording rights, or mechanical rights; and (3) you have obtained all necessary clearances, licenses, and permissions for any samples, covers, or derivative works.
9B.3. Processing Consent. By submitting content to TAR, you acknowledge and explicitly approve that the Company will process, store, and use your audio files, lyrics, and related data to generate music video outputs. This processing is necessary for the delivery of the TAR service.
9B.4. Music Rights Disclaimer. THE COMPANY DOES NOT PROVIDE, GUARANTEE, OR FACILITATE ANY MUSIC LICENSING, PUBLISHING RIGHTS, OR MECHANICAL LICENSES. You are solely responsible for obtaining all necessary rights and clearances for commercial distribution of any music video content created using TAR.
9B.5. Output Ownership. Music video outputs generated through TAR are considered "Co-Created Content" and are subject to the intellectual property terms outlined in Article 5 of this Agreement.
9C.1. Service Description. VeyoStudio Pro offers advanced AI model fine-tuning capabilities that allow users to train custom AI models using their own sample data. These custom models can then be deployed for personalized content generation.
9C.2. User-Provided Training Data. You are solely and exclusively responsible for all sample data, images, videos, audio, and other content you provide for fine-tuning purposes ("Training Data"). By submitting Training Data, you represent and warrant that you own or have all necessary rights to use such data for AI model training purposes.
9C.3. Fine-Tuning vs. General Training. Training Data you provide is used exclusively for fine-tuning your personalized custom models and is NOT used for general AI model training across the platform. Your Training Data remains isolated to your custom model deployment unless you explicitly opt-in to broader data sharing.
9C.4. Custom Model Deployment. Custom models created through VeyoStudio Pro fine-tuning are deployed specifically for your account and are based on your provided Training Data. The underlying AI architecture and base models remain the exclusive intellectual property of the Company and its licensors.
9C.5. Data Retention for Fine-Tuning. Training Data may be retained for the duration necessary to maintain and update your custom models. Upon account termination or upon your request, Training Data will be deleted in accordance with our Privacy Policy and applicable data retention requirements.
10.1. Payment. You agree to pay all fees in accordance with the billing terms in effect at the time the fee is due. You must provide a valid payment method.
10.2. Automatic Renewal. Subscriptions will automatically renew for periods of the same duration as the initial term at the Company's then-current fee. YOU ARE RESPONSIBLE FOR THE TIMELY CANCELLATION OF YOUR ACCOUNT. You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of the current subscription term.
10.3. Community Platform Fee. The Company retains a non-refundable platform fee of 20% (Twenty Percent) of the total Campaign Budget for all funded Campaigns.
10.4. Refund Policy & EU Right of Withdrawal.
(a) General Rule: All fees are generally non-refundable.
(b) EU Consumer Waiver: IF YOU ARE A CONSUMER BASED IN THE EUROPEAN UNION, YOU NORMALLY HAVE THE RIGHT TO WITHDRAW FROM A DIGITAL CONTRACT WITHIN 14 DAYS. HOWEVER, BY PURCHASING CREDITS OR A SUBSCRIPTION AND USING THE SERVICE (GENERATING CONTENT OR CONSUMING A CREDIT), YOU EXPRESSLY CONSENT TO THE IMMEDIATE PERFORMANCE OF THE CONTRACT AND ACKNOWLEDGE THAT YOU THEREBY LOSE YOUR RIGHT OF WITHDRAWAL.
(c) Strict Usage Rule: Once ONE (1) CREDIT has been consumed or any content generated, the Service is deemed fully delivered, and no refunds shall be issued.
10.5. Taxes. All fees are exclusive of applicable taxes, which you are responsible for paying.
10.6. Refund Exceptions. All fees are generally non-refundable except as follows:
(a) Trial Period: New users receive one hundred (100) trial credits upon registration, valid for three (3) calendar days. If you have only used trial credits and request cancellation within the trial period, no payment will be charged.
(b) Post-Trial Subscriptions: After the trial period has ended or once you have consumed credits beyond your initial trial allotment, subscription fees are non-refundable. By continuing to use the Service beyond the trial period, you acknowledge that your subscription will automatically renew.
(c) Inactive Account Refunds: Users who have not used the Service (no credits consumed, no content generated, no active campaigns) during their most recent billing cycle may request a refund of their last monthly payment. Such refunds will be processed via Stripe within fifteen (15) business days of approval. To request this refund, contact support with your account details.
(d) Account Deletion: Users may cancel their subscription and request permanent account deletion at any time through their account settings. Upon deletion, all data will be permanently removed in accordance with our Privacy Policy.
10.7. 7-Day Window. You may request a refund within seven (7) days of your initial (first month) purchase only if ZERO (0) Credits have been used.
10.8. Technical Issues. Refunds are not provided for dissatisfaction with the artistic style or quality of the AI Output, as AI generation is inherently variable.
10.9. Credit Accumulation, Rollover & Expiry. AI credits allocated under a paid subscription plan accumulate month to month. If you do not consume all credits within a given billing cycle, the remaining unused credits carry over and are added to the credits allocated in the following billing cycle. This accumulation continues month by month; however, unused credits expire 12 months from the date they were originally allocated. Promotional or service credits issued by VeyoLabs expire upon termination of your subscription. Credits are personal, non-transferable, and may not be shared between separate accounts. Upon cancellation or termination of your subscription, any remaining credits are forfeited without compensation.
10A.1. Promotional Benefit. “Turbo PRO Unlimited” (“Turbo”) is a limited, conditional promotional benefit offered to qualifying paid PRO Accounts. It provides one cumulative six-hour (6-hour) generation window during each qualifying monthly subscription period. “Unlimited” refers only to the absence of ordinary credit deductions for eligible generation requests accepted while Turbo is enabled. It does not mean unlimited time, unlimited throughput, guaranteed output volume, unrestricted use, or exemption from technical limits, content policies, moderation, rate limits, model restrictions, or this Agreement.
10A.2. Official Announcement and Promotion Start. The Company exclusively determines if, when, where, and for how long a Turbo PRO Unlimited enrollment promotion is offered. The Company may announce the opening of an enrollment window through the Service, its website, email, social media, paid advertising, affiliates, or other public marketing channels. A promotion begins only at the date and time stated in an official Company announcement. Pre-announcement interest, prior PRO status, viewing an advertisement, joining a waitlist, or beginning checkout does not reserve eligibility unless the official announcement expressly states otherwise.
10A.3. First 1,000 Qualifying Accounts. Unless a specific official announcement states different limits, enrollment is restricted to the first one thousand (1,000) qualifying Accounts that complete the required PRO registration or upgrade, successful payment, and activation steps during the announced promotional enrollment window while capacity remains. The Company's server timestamps, payment records, fraud checks, and account records control the order and determination of eligibility. Duplicate, fraudulent, automated, shared, transferred, resold, or otherwise abusive registrations may be excluded or removed and do not reserve a place. Access is not guaranteed until the benefit appears as available in the qualifying Account.
10A.4. Activation, Pause, and Resume. A qualifying User may activate the six-hour window once during the applicable monthly subscription period. After activation, the User may pause and resume the same window as often as needed during that subscription month while promotional time remains. The Company's server clock is authoritative. While Turbo is enabled, its remaining time counts down. The User may pause Turbo at any time through the available control; while properly paused, the Turbo countdown stops and the remaining promotional time is preserved. Generation requests submitted while Turbo is paused or switched off use the Account's normal credit balance under the ordinary pricing rules. The User may resume the same window while time remains and the Account continues to qualify. Pausing does not create a new window or reset elapsed time.
10A.5. Exhaustion, Credits, and Monthly Renewal. Once all six hours have been consumed, Turbo PRO Unlimited ends for that subscription period. The User may continue generating with the normal PRO credits available in the Account for the remainder of the month. A new six-hour window may become available only upon the next successful qualifying monthly subscription period, subject to continued eligibility, payment, account standing, promotion availability, and these Terms. Unused Turbo time has no cash or credit value, is non-transferable, and does not roll over, accumulate, convert into credits, or entitle the User to a refund.
10A.6. Request Classification. Eligibility is determined when a generation request is accepted by the Service. A request accepted while Turbo is validly enabled remains classified under Turbo for settlement even if processing completes after the User pauses the window. Requests accepted while Turbo is paused, disabled, expired, exhausted, unavailable, or otherwise ineligible are subject to normal credit billing. Company records are authoritative except in the case of manifest error.
10A.7. Eligible Models and Resolution Limits. Turbo applies only to models, modes, resolutions, durations, and features shown as eligible in the Service at the time a request is submitted. While Turbo is enabled, all Seedance 2.0 and Seedance 2.5 models are limited to 480p. GPT Image 2 at 2K or 4K, GPT Image 2.5 at 4K or Max quality, NanoPro 2, and NanoUltra are unavailable. GPT Image 2 remains available at 1K. The User may pause or switch off Turbo to use those options under the Account's normal credit pricing. The Company may update eligibility when required by provider availability, technical limits, safety requirements, or fair-use controls.
10A.8. No Generation Guarantee; Third-Party Model Errors. AI generation is probabilistic and relies in part on third-party image, video, audio, and infrastructure providers. The Company does not guarantee any minimum number of requests or outputs during the six-hour window, continuous model availability, successful completion, delivery time, accuracy, originality, quality, fitness for purpose, or that a model will accept a particular prompt or input. Requests may fail, time out, be rejected, moderated, return incomplete or unexpected results, or become unavailable. To the maximum extent permitted by applicable law, the Company is not liable for such provider or model behavior and is not required to refund, replace, or extend promotional time because of individual generation failures. Users are responsible for pausing Unlimited when they are not actively using it. The Company may, but is not obligated to, grant a discretionary adjustment for a verified platform-wide outage.
10A.9. Copyright and Output Responsibility. The User is solely responsible for prompts, uploads, instructions, generated outputs, publication, distribution, and commercial use. The User must obtain and maintain all rights, licenses, releases, consents, and permissions required for all inputs and intended uses, and must independently review outputs for copyright, trademark, publicity, privacy, defamation, and other legal risks. The Company does not warrant that an output is copyrightable, unique, non-infringing, legally usable, or free of resemblance to third-party content. To the maximum extent permitted by law, the User assumes the risks arising from selecting, using, publishing, or monetizing AI-generated output, subject to the indemnification and liability provisions elsewhere in this Agreement.
10A.10. Fair Use, Suspension, and Changes. The Company may apply reasonable technical, concurrency, safety, fraud-prevention, and anti-abuse controls. The absence of a published fixed queue, concurrency, or parallel-generation limit does not create a right to unrestricted, automated, excessive, or service-disrupting use. Turbo is subject to fair use, including reasonable use of generation volume, parallel requests, automation, shared infrastructure, and third-party provider capacity. The Company may restrict, pause, suspend, or terminate Turbo promotional access, including any remaining promotional time, when it reasonably determines that use is abusive, excessive, automated at a harmful rate, intended to evade controls, degrades the Service for other users, creates disproportionate provider or infrastructure load, or otherwise violates fair use. The Company may also suspend or terminate promotional access for credential sharing, fraud, security threats, payment failure, chargeback, legal requirements, provider restrictions, or material breach of this Agreement. Stopping Turbo under this clause does not create an entitlement to a refund, replacement benefit, credit conversion, or extension. Unless the Account is separately restricted under another provision of this Agreement, its remaining regular PRO credits may continue to be used under ordinary pricing. The Company may modify, pause, replace, or discontinue future enrollment windows and future monthly grants, and may correct obvious advertising, eligibility, or technical errors. Any rights that cannot lawfully be excluded or modified remain unaffected.
10A.11. Acceptance, Priority, and Liability. By enrolling in, activating, or using Turbo PRO Unlimited, the User confirms acceptance of this Article. This Article supplements the remainder of this Agreement, including Articles 10, 11, 14, and all warranty, indemnification, dispute-resolution, and limitation-of-liability provisions. If promotional marketing copy conflicts with this Article, this Article controls to the maximum extent permitted by applicable law. Nothing in this Article excludes liability or consumer rights that cannot legally be excluded under applicable law.
11.1. User as Sole Director. You acknowledge and agree that while the Company provides the Creative Environment, tools, and infrastructure that justify its status as a "Joint Author" for commercial purposes, **YOU ARE THE SOLE "DIRECTOR" AND DECISION-MAKER** regarding the specific prompts, inputs, subject matter, artistic direction, and final generation of the Content. The Company functions solely as the technical facilitator and exercises no editorial control over your specific creative choices.
11.2. Exclusion of Liability. NOTWITHSTANDING THE "JOINT AUTHORSHIP" STATUS DEFINED IN ARTICLE 5, THE COMPANY ASSUMES **NO LIABILITY** FOR THE SUBSTANCE, MEANING, CONTEXT, OR LEGALITY OF THE CO-CREATED CONTENT. You are solely and exclusively responsible for reviewing, validating, and ensuring the legality of all Co-Created Content under the laws of your jurisdiction and any jurisdiction where the content is distributed.
11.3. Indemnification for Authorship Claims. If a third party brings a claim against the Company alleging liability based on the Company’s status as a "Joint Author" of your content (e.g., a defamation or copyright suit naming Veyo as a co-defendant), you agree to **indemnify, defend, and hold the Company harmless** for all damages, settlements, and legal fees, effectively shielding the Company as if it were not a Joint Author of the disputed work.
11A.1. Advisory Nature of Services. From time to time, the Company may provide professional services, including but not limited to: dedicated creative directors, campaign managers, consultants, onboarding specialists, training personnel, or strategic advisors (collectively, "Company Personnel") to assist Users or Brands.
You acknowledge and agree that any advice, creative direction, script suggestions, prompt engineering assistance, or strategic guidance provided by Veyo Personnel is SOLELY ADVISORY AND NON-BINDING.
11A.2. User as Final Decision Maker. Regardless of any assistance, consulting, or "hands-on" help provided by Company Personnel or collaborators:
(a) You remain the sole "Director" of the final content and creative decisions;
(b) You retain the ultimate authority to accept, reject, or modify any advice given by Company Personnel or collaborators; and
(c) You bear the sole and exclusive responsibility to vet all advice and outputs for compliance with applicable laws, copyright regulations, and ethical standards.
11A.3. Waiver of "Directed Action" Claims. YOU HEREBY EXPRESSLY WAIVE, RELEASE, AND FOREVER DISCHARGE THE COMPANY AND COMPANY PERSONNEL FROM ANY CLAIM, DEFENSE, OR JUSTIFICATION THAT YOU WERE "FORCED," "COERCED," "GUIDED," "INSTRUCTED," OR "TRAINED" BY VEYO PERSONNEL TO CREATE ILLEGAL, INFRINGING, OR PROHIBITED CONTENT.
You agree that you cannot and will not use the advice or presence of Company Personnel as a defense against liability. If a consultant suggests a creative direction that you know or should know violates the law or third-party rights, IT IS YOUR OBLIGATION TO REJECT THAT ADVICE. By proceeding to generate or publish the content, you assume 100% of the liability, superseding any input from Company Personnel.
11A.4. Training Protocols. Any training materials, "bootcamps," educational protocols, or best practices provided by the Company are for technical operational purposes only (i.e., how to use the software). They do not constitute legal advice. The Company is not responsible if a User utilizes valid technical training to execute an illegal or infringing creative concept.
The Company reserves the right, but not the obligation, to: (a) monitor the Service for violations of this Agreement; (b) take appropriate legal action against anyone who violates the law or this Agreement; (c) refuse, restrict access to, or remove any of your content in our sole discretion; and (d) terminate or suspend your access to the Service for any reason.
12A.1. Right to Suspend for "Imminent Threat".Unlike standard termination for breach, the Company reserves the right to immediately FREEZE or SUSPEND your Account and access to any Funds/Credits if we reasonably believe your usage poses a threat to:
(a) The stability or security of our GPU clusters (e.g., crypto-mining attempts or DDoS behavior);
(b) The reputation of the Platform (e.g., generating content that may trigger a PR crisis); or
(c) A third party (e.g., doxxing or targeted harassment).
12A.2. No Liability for Suspension.You agree that the Company shall not be liable to you for any lost revenue, missed deadlines, or creative interruptions caused by a "Protective Suspension," even if our investigation later clears you of wrongdoing.
Both Brands and Creators agree to treat all Confidential Information received through the Service with the same degree of care as they would their own confidential information, but in no event less than a reasonable standard of care. You shall not use any Confidential Information for any purpose outside the scope of the Campaign for which it was disclosed and shall not disclose such Confidential Information to any third party without prior written consent. This obligation shall survive the termination of this Agreement.
14.1. Prohibited Activities. You shall not use the Service to generate, upload, or disseminate any content that is unlawful, fraudulent, harmful, harassing, defamatory, obscene, or infringing upon any third party's rights. You shall not engage in any activity that promotes discrimination, bigotry, racism, hate, or violence.
14.2. The Liability Firewall (Severability of Authorship).VeyoLabs does not claim joint authorship or ownership of Outputs through ordinary operation of the Service. Users remain responsible for their Inputs, instructions, and uses of Outputs to the extent provided by applicable law. This allocation does not waive or exclude either party's own obligations or liability that cannot lawfully be excluded.
14.3. Deepfake and Persona Liability. VeyoLabs does not become a joint author or rights holder by processing a likeness or voice asset. Users must hold the required permissions and remain responsible for their own unauthorised use, subject to applicable law and each party's own legal obligations.
14.4. Publishing and Representation Roles. The User controls publication of independent work. For a Covered Transaction only, VeyoLabs may present, negotiate, distribute, or administer the identified work within the mandate expressly accepted under Article 5.4; this limited commercial role does not make VeyoLabs a copyright co-author or owner.
14.5. Mandatory Consent Chain for Likeness Usage. Before generating any content that intentionally depicts, reproduces, or is based on the likeness, voice, or biometric characteristics of any identifiable real person (whether living or deceased), you must:
(a) Obtain verifiable written consent from the depicted individual (or their authorized legal representative or estate);
(b) Complete the applicable face-scan and liveness flow and approve the likeness asset under the corresponding Identity Library record before real-face video generation;
(c) Retain the original consent documentation for a minimum of seven (7) years and produce it upon request by the Company or any competent authority; and
(d) Ensure the consent specifically covers AI-generated content creation, not merely photography or traditional media consent.
Consent obtained for traditional media (photography, film) does NOT automatically extend to AI-generated likeness reproduction. A separate, AI-specific consent must be obtained.
14.6. Graduated Penalties for Identity Violations. Violations of identity and likeness protections shall be subject to the following graduated enforcement:
(a) First Offense (Negligent): Immediate content removal, formal written warning, mandatory completion of the Platform's identity rights training module, and a temporary 30-day suspension of AI Persona and likeness-related features;
(b) Second Offense or Intentional First Offense: Immediate account suspension (minimum 90 days), forfeiture of all pending earnings and credits, and mandatory re-verification of identity before account reinstatement;
(c) Severe or Criminal Violations: Permanent account termination, forfeiture of all funds, immediate referral to law enforcement authorities in the User's jurisdiction and the jurisdiction of the depicted individual, and pursuit of liquidated damages of minimum €25,000 per violation.
14.7. Automated Likeness Scanning. The Company reserves the right (but not the obligation) to deploy automated detection systems, including but not limited to facial recognition comparison, voice fingerprint analysis, and biometric signature matching, to scan User Inputs and Co-Created Content for unauthorized use of real persons' likenesses. You consent to such automated scanning as a condition of using the Service. Content flagged by automated systems may be quarantined pending human review, and the Company shall not be liable for any delays or content holds resulting from such review processes.
14A.1. Feature and Likeness Verification. The Company uses feature-specific verification to protect creators and depicted individuals, prevent identity fraud, and support rights and consent compliance. This process is not a general real-name identity database or a requirement that the Company collect government ID copies. Your verification status determines the features and capabilities available to you:
Required for account creation: Email verification, phone number verification, acceptance of Terms of Service, and basic age attestation (18+). Grants access to standard AI generation tools with watermarked outputs only.
Required for monetization, withdrawals, and Campaign participation: the verification steps applicable to the relevant payment, marketplace, or Campaign feature. Where a payment provider or applicable law separately requires financial KYC, that process will be disclosed and handled through the applicable provider. This verification tier does not by itself require the Company to store government ID copies.
Enhanced review may be required for a particular feature or where law or a payment provider requires it. A third-party liveness scan is optional for VeyoLabs generally and is required only to activate a selected provider-gated real-person asset workflow. Declining it does not prevent ordinary account use or other available features. This is separate from payment-provider KYC.
14A.2. Feature-Specific Verification. We may request verification when it is required for a specific provider feature, payment flow, security review, or applicable law. If you decline an optional provider liveness scan, we may withhold only the real-person asset workflow that depends on that provider approval; this does not make the scan compulsory for general Platform use. Any additional restriction or account action must be proportionate and consistent with applicable law.
14A.3. Optional Real-Person Asset Verification. A liveness scan is required only if the selected third-party provider workflow requires it to approve a real-person asset. You may decline or stop the scan; only that specific workflow remains unavailable. You must have the rights and permissions required for every likeness asset you submit and must keep any third-party release or consent evidence. The Platform records the consent event, provider result/group identifier, and asset status for feature operation and audit, but does not receive or store the raw provider scan capture or biometric template in its application database for this flow. These records are not proof of human authorship, copyright, ownership, consent, chain of title, IP registration, or legal clearance. The scan event time is an ordinary Platform record, not a certified legal timestamp. Selected persona/reference images may be sent separately to the provider for asset validation. Provider-side processing and retention are described in the Privacy Policy and the provider's applicable terms.
14A.4. User Choice and Asset Rights. You are responsible for confirming that you own or are authorised to submit the selected likeness assets and for obtaining each depicted person's permissions required by law. Uploading an asset does not itself constitute consent to a face scan. Where you choose the provider-hosted liveness flow, a separate affirmative consent is requested before the scan link is shown. The Company receives the provider's result and group identifier and records the disclosed audit metadata; it does not use the raw scan or biometric template for Company model training, advertising, or profiling.
14A.5. Prohibited Circumvention. Do not falsify or manipulate a provider verification result, impersonate another person, or submit likeness assets without lawful authority. We may pause or disable the affected feature, preserve relevant records, and take proportionate account action under the applicable agreement and law. Funds are not automatically forfeited, and any report to authorities must have a lawful basis.
14B.1. Multi-Stage Content Review. The Company implements a multi-stage content governance pipeline to detect and prevent prohibited content. This pipeline operates at the following stages:
User Inputs (text prompts, uploaded images, reference materials) are automatically screened against prohibited content classifiers, known CSAM hash databases (PhotoDNA / perceptual hashing), sanctioned entity lists, and the Platform's content policy before AI generation begins. Prompts that trigger pre-generation flags are blocked, and the User is notified of the specific policy violation.
Generated outputs are automatically analyzed for prohibited content signatures, unauthorized facial likenesses, trademark/brand logo detection, and compliance with the Acceptable Use Policy. Content that fails post-generation checks is quarantined and not delivered to the User.
Content submitted for public distribution (VeyoTV, Marketplace, Campaign delivery) undergoes additional review, including content authenticity verification, consent documentation validation (for content depicting real persons), and compliance with distribution-specific regulations.
14B.2. Human Review Escalation. Content flagged by automated systems but not clearly in violation may be escalated to the Company's human moderation team ("Trust & Safety Team"). The Trust & Safety Team shall:
(a) Review flagged content within forty-eight (48) hours of escalation during business days;
(b) Make a determination to approve, reject, or request additional documentation from the User;
(c) Document all review decisions for audit and compliance purposes; and
(d) Escalate content involving potential criminal activity to the Company's legal team for law enforcement referral.
14B.3. Content Takedown Procedures. Content may be removed from the Platform under the following circumstances:
(a) Automated Takedown: Content that clearly violates automated detection thresholds is removed immediately without prior notice;
(b) Rights Holder Request: Upon receipt of a valid takedown request from an identified rights holder (pursuant to DMCA, EU DSA, or equivalent legislation), the Company will remove or disable access to the content within twenty-four (24) hours;
(c) User Report: Content reported by other Users is reviewed by the Trust & Safety Team and, if found in violation, removed within forty-eight (48) hours;
(d) Proactive Sweep: The Company may conduct periodic proactive content audits and remove any content found to be in violation.
14B.4. Appeal Process. Users whose content has been removed or whose accounts have been restricted may file an appeal:
(a) Appeals must be submitted in writing to appeals@cibeeo.com within fifteen (15) calendar days of the enforcement action;
(b) Appeals must include the content ID, a detailed explanation of why the User believes the action was incorrect, and any supporting documentation (e.g., consent forms, licenses);
(c) The Company's Appeals Review Board (consisting of at least two members independent from the original moderation decision) will review the appeal within thirty (30) calendar days;
(d) The Appeals Review Board's decision is final and binding, except where applicable law (such as the EU DSA) provides for external dispute resolution mechanisms.
14B.5. Transparency Reporting. In compliance with the EU Digital Services Act and as part of the Company's commitment to transparency, the Company shall publish periodic transparency reports detailing: (a) the volume of content moderation actions taken; (b) categories of violations detected; (c) average response times; and (d) appeal outcomes. These reports will be made available on the Company's website.
15.1. Financial Flow and Platform Fee. For each Campaign, the Company acts as a limited payment collection agent. Upon the Brand's final approval of deliverables, the Campaign Budget shall be distributed: eighty percent (80%) to the Creator(s), and twenty percent (20%) shall be retained by the Company as its non-refundable Platform Fee.
15.2. Taxation. Creators are solely responsible for the calculation and payment of all applicable Taxes on their earnings. The Company will not provide tax advice.
15.3. Enterprise Agreements. The Company offers Brands the option to negotiate separate, bespoke Enterprise Agreements. An executed Enterprise Agreement shall supersede any conflicting terms within this Agreement for the Brand in question. Interested parties should contact the Company directly.
16.1. Content Distribution. By using the Service's distribution features, you grant the Company the right and license to publish approved Campaign content to the social media platforms you connect to your account. You remain subject to the terms of service of each respective social media platform.
16.2. Payment Processing. Campaign Budgets are processed via our third-party payment processor. The Company acts as a limited payment collection agent, holding the funds until the Campaign deliverables are confirmed as complete. Upon confirmation, the Company will release the payment to the Creator, less the applicable Platform Fee.
16.3. Payouts and Taxes. Payouts to Creators will be made via the methods offered on the platform. Creators are solely responsible for paying all applicable income, VAT, and other taxes on their earnings. The Company is not responsible for withholding, collecting, or remitting any taxes on your behalf.
17.1. The Creator Community. The Community is a curated network of verified Creators available to Brands for marketing Campaigns. The Company, in its sole discretion, manages the application, verification, and approval process for all Creators to maintain quality and professional standards.
17.2. Brand Campaigns. Brands can create Campaigns by submitting a detailed brief outlining their objectives, content requirements, brand assets, and total Campaign Budget. The Brand is responsible for providing accurate information and funding the Campaign Budget in full before Creators begin work.
17.3. Content Rights and Usage License. Content created by a Creator for a Campaign is considered a joint work between the Creator, the Brand, and the Company. Upon final payment, the Creator grants the Brand and the Company a perpetual, worldwide, royalty-free license to use, reproduce, display, and distribute the content for sales, marketing, and promotional purposes across any media channels.
17.4. Financial Flow and Platform Fee. The Company acts as a limited payment collection agent. Upon the Brand's final approval of Campaign deliverables, the Campaign Budget shall be distributed: eighty percent (80%) to the Creator(s), with the remaining twenty percent (20%) retained by the Company as its non-refundable Platform Fee.
17.5. Taxation Responsibility. Creators are independent contractors and are solely responsible for the calculation and payment of all applicable income, VAT, and other Taxes on their earnings. The Company will not provide tax advice and is not responsible for withholding or remitting any taxes on behalf of Creators.
17.6. Enterprise Agreements. The Company offers Brands the option to negotiate separate, bespoke Enterprise Agreements. An executed Enterprise Agreement shall supersede any conflicting terms within this Agreement for the Brand in question. Interested parties should contact the Company directly.
You agree not to use the Service for any purpose that is prohibited by this Agreement or by applicable law. The following is a non-exhaustive list of prohibited activities:
STRICT LIABILITY: You are strictly prohibited from using "Adversarial Prompting," "Token Smuggling," "Prompt Injection," or "Jailbreaking" techniques. This includes using linguistic obfuscation, synonyms, code-switching or prompingt context manipulation, or roleplay scenarios to bypass, force or trick our safety filters or our partners generative image/video filters in order to generate prohibited ilegal content. Attempting to trick the AI into generating illegal content is treated legally as the intentional creation of that content, it will be taken down, and your account it will be stamped, and reported to authorities in your country.
18A.1. Distinction Between Artifacts and Malicious Intent.You acknowledge that generative AI is probabilistic and may occasionally produce unintended visual artifacts ("Hallucinations") that do not reflect your prompt's intent (e.g., a prompt for "baby hair styling" on an adult resulting in visual age distortion).
Your Duty to Discard: If the Service generates unintended illegal, explicit, or prohibited content due to a system error or Hallucination, YOU MUST:
(a) IMMEDIATELY DELETE the content;
(b) NOT download, share, or distribute it; and
(c) Report the specific prompt to safety@cibeeo.com for debugging.
Failure to delete such unintended content constitutes a violation of this Agreement.
18A.2. Mandatory Reporting to Authorities (EU DSA & Romanian Law).In compliance with Regulation (EU) 2022/2065 (Digital Services Act) and Article 374 of the Romanian Criminal Code, the Company is legally obligated to report any suspicion of criminal activity.
WE WILL AUTOMATICALLY REPORT YOU IF: We detect intentional, repeated, or adversarial attempts to generate Child Sexual Abuse Material (CSAM), non-consensual sexual imagery, or terrorist content.
Data Handover: We will provide your IP Address, Device ID, Email, Payment Data, and Prompt Logs directly to:
(1) DIICOT (Directorate for Investigating Organized Crime and Terrorism - Romania);
(2) Europol; and
(3) NCMEC (National Center for Missing & Exploited Children).
18A.3. Prohibition on Unauthorized "Safety Testing".You are strictly prohibited from performing "Red Teaming," "Penetration Testing," or "Safety Audits" on our models to "test" their capacity to generate illegal content without prior written authorization from the Company's Chief Technology Officer.
Any unauthorized attempt to "trick" the model into generating illegal content will be treated as a malicious attack, resulting in an immediate permanent ban, IP blacklist, and forfeiture of all funds. You cannot claim "I was just testing the safety" as a defense against account termination.
Our Services may use or be used in connection with third-party software, services, or AI models ("Third-Party Services"). By using our Services, you acknowledge and agree that your User Input may be shared with or processed by such Third-Party Services to enable functionality. You are solely responsible for complying with the terms and policies of these third parties.
THE COMPANY HAS NO CONTROL OVER AND ASSUMES NO RESPONSIBILITY FOR, THE CONTENT, ACCURACY, PRIVACY POLICIES, DATA SECURITY, OR PRACTICES OF ANY THIRD-PARTY SERVICES. YOU EXPRESSLY RELIEVE THE COMPANY FROM ANY AND ALL LIABILITY ARISING FROM YOUR USE OF ANY THIRD-PARTY SERVICE. WE ARE NOT RESPONSIBLE FOR HOW THESE THIRD PARTIES MAY USE YOUR DATA, INCLUDING FOR THEIR OWN AI MODEL TRAINING, AND THEIR USE OF YOUR DATA WILL BE GOVERNED BY THEIR OWN TERMS AND PRIVACY POLICIES.
We may offer manual or automatic updates to our software. If there is any conflict between this Agreement and any third-party terms applicable to any part of our software (such as open-source license terms), the third-party terms will control for that portion of the software.
19A.1. Account Binding Risks.The Service may allow you to bind, link, or sync your Account with third-party platforms (e.g., YouTube, Instagram, TikTok, LinkedIn) for the purpose of "One-Click Publishing" or data importation ("Linked Accounts").
YOU ACKNOWLEDGE AND AGREE THAT:
(a) You are solely responsible for complying with the Terms of Service of the Linked Account;
(b) The Company acts solely as a technical bridge and has no control over the third-party platform's moderation or ban algorithms; and
(c) The Company is NOT LIABLE for any account suspension, shadow-banning, demonetization, or loss of access you may experience on a Linked Account resulting from content published via VeyoLabs.
19A.2. Token Invalidity.If your authentication token for a Linked Account expires or is revoked, the Company may fail to publish your content. We are not liable for any missed marketing windows or lost revenue due to connection failures.
The Company responds to notices of alleged copyright infringement that comply with applicable law. If you believe your copyrighted work has been infringed upon, please provide our designated Copyright Agent with the statutorily required information.
We have implemented procedures described in the Digital Millennium Copyright Act of 1998 (“DMCA”) regarding reporting alleged copyright infringement. If you have a good faith belief that your copyrighted work is being infringed, please send a Notice of Infringing Material to our Designated Agent at legal@cibeeo.com. It is our policy to terminate, in appropriate circumstances, the accounts of users who are deemed to be repeat copyright infringers.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR THAT THE GENERATED CONTENT WILL BE ACCURATE, RELIABLE, OR LAWFUL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR DATA.
CAP ON LIABILITY: THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES YOU PAID TO THE COMPANY IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED EUROS (€100.00). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, agents, and employees from and against any and all claims, liabilities, damages, losses, costs, and expenses **(including reasonable attorneys' fees and all legal costs from the first moment a claim is asserted)** arising from or in any way connected with:
(a) Your access to or use of the Service;
(b) Your User Input or your Co-Created Content;
(c) Your breach or alleged breach of this Agreement;
(d) Your violation of any applicable law or the rights of any third party, including but not limited to claims of copyright infringement, defamation, invasion of privacy, or violation of publicity rights;
(e) Any claim that your Co-Created Content caused damage or harm to a third party.
The Company reserves the right, at your sole expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of the Company.
PLEASE READ THIS ARTICLE CAREFULLY. IT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND THE COMPANY ARE RESOLVED, INCLUDING A MANDATORY ARBITRATION PROVISION, A JURY TRIAL WAIVER, AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.
24.1. Governing Law. This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law principles.
24.2. Applicability of Arbitration Agreement. This Dispute Resolution clause applies to any and all claims or disputes (whether sounding in contract, tort, statute, or otherwise) between you and VeyoLabs AI. This clause does not apply to disputes relating to the infringement of either party's intellectual property rights (such as patents, copyrights, trademarks, or trade secrets), for which either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
24.3. Mandatory Informal Dispute Resolution. Before initiating any formal legal action, you and the Company agree to first attempt to resolve the dispute informally for a period of at least sixty (60) days. To initiate this process, the complaining party must send a written "Notice of Dispute" to the other party that includes: (a) the full name and contact information of the complaining party; (b) a detailed description of the nature and basis of the claim or dispute; and (c) a description of the specific relief sought. The Notice to the Company must be sent to: legal@cibeeo.com. This informal resolution process is a mandatory prerequisite and a condition precedent to initiating arbitration or litigation.
24.4. Binding Arbitration.
(a) For Users Residing Outside the European Union: If the informal resolution process fails, any dispute shall be resolved exclusively and finally by binding arbitration administered in Prahova County, Romania. The arbitration shall be conducted in the English language by a single, neutral arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
(b) For Users Residing Within the European Union: If the informal resolution process fails, any dispute shall be instituted exclusively in the competent courts of Prahova County, Romania. You and the Company hereby irrevocably consent to the personal jurisdiction and venue of these courts.
24.5. WAIVER OF JURY TRIAL. YOU AND THE COMPANY HEREBY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY AND ALL CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE SUE IN COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS ACTION LAWSUIT IN FRONT OF A JUDGE OR A JURY. Instead, both parties elect that all claims and disputes shall be resolved by arbitration under this Article, where applicable.
24.6. WAIVER OF CLASS OR CONSOLIDATED ACTIONS. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
24.7. 30-Day Right to Opt Out. You have the right to opt out of the arbitration provisions of this Article 24 by sending a timely written notice of your decision to opt out to **legal@cibeeo.com** within thirty (30) days of the date you first accept this Agreement. Your notice must include your name, address, and the email address associated with your Account, and an unequivocal statement that you wish to opt out of this arbitration agreement. If you opt out of these arbitration provisions, the Company will also not be bound by them, and all other parts of this Agreement will continue to apply.
24.9. Severability of Public Injunctive Relief.If a court of competent jurisdiction decides that applicable law precludes enforcement of any of this Article's limitations as to a particular claim for relief (such as a claim for public injunctive relief), then that claim (and only that claim) must be severed from the arbitration and may be litigated in court, while the remainder of the claims and disputes remain subject to mandatory binding arbitration.
25.1. Incorporation by Reference. The Distribution and Sales Policy is hereby incorporated by reference into this Agreement as if fully set forth herein. It governs payments and fees for transactions it expressly covers. Its 80/20 marketplace allocation does not create a mandate or apply to independent work; Article 5.4 requires acceptance of a specific Covered Transaction.
25.2. Scope. The Distribution and Sales Policy specifically addresses:
25.3. Precedence. In the event of any conflict between this Agreement and the Distribution and Sales Policy regarding financial matters, payment terms, revenue sharing, or commercial transactions, the Distribution and Sales Policy shall take precedence.
25.4. Acceptance. By depositing funds, purchasing Credits, selling content, withdrawing earnings, or engaging in any financial transaction on the Platform, you acknowledge that you have read, understood, and agree to the Distribution and Sales Policy as applicable to that transaction. This general acceptance does not itself create a sales-representation mandate, work-for-hire engagement, or co-publishing fee; a specific Covered Transaction must be separately accepted under Article 5.4.
26.1. Entire Agreement. This Agreement, together with our Privacy Policy, License Agreement, and Distribution and Sales Policy, constitutes the entire agreement between you and the Company.
26.2. Severability. If any provision is found to be unenforceable, it will be limited or eliminated to the minimum extent necessary so that the Agreement will otherwise remain in full force and effect.
26.3. No Waiver. The failure of the Company to exercise or enforce any right shall not constitute a waiver of such right.
26.4. Assignment. This Agreement may not be transferred by you, but may be assigned by the Company without restriction.
26.5. Notices. All legal notices to the Company must be sent by registered mail. Notices to you may be sent to the email address associated with your Account.
26.6. Headings. The headings in this Agreement are for convenience only and shall not affect its interpretation.
VeyoLabs AI ("Company," "we") is a software development and artificial intelligence company that develops a proprietary ecosystem of intellectual property and software products under its exclusive license and ownership.
Our Service, VeyoLabs AI or Simply (Veyolabs), is provided to you by, and you are contracting exclusively with:
VeyoLabs AI, a private limited liability company incorporated in Romania.
Founded in 2024 by Moldoveanu Catalin Marian after more than a decade of experience in the media industry, VeyoLabs AI serves as the exclusive technology and software development entity for the Arxcade Group, a MultiMedia AI, IP Film, Music, and BigData Intelligence holdings company fully and strictly managed by Mr. Moldoveanu.
28.1. Sole Recourse Against Corporate Entity.You acknowledge and agree that your relationship is strictly with VeyoLabs AI as a corporate entity. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT TO SEEK RECOURSE, DAMAGES, OR RELIEF AGAINST:
(a) THE FOUNDER(S), CEO, OR EXECUTIVES;
(b) THE INVESTORS, SHAREHOLDERS, OR BOARD MEMBERS;
(c) ANY PARENT COMPANIES, SUBSIDIARIES, ASSETS, SOFTWARE STACKS OR AFFILIATES; OR
28.2. Non-Piercing of the Corporate Veil.You explicitly agree that in the event of any dispute, lawsuit, arbitration, or insolvency proceeding, your sole and exclusive remedy shall be limited to the assets of the limited liability company (VeyoLabs AI). You are legally barred from attempting to "pierce the corporate veil" to attach the personal assets of the Founder, Investors, or Shareholders to satisfy any judgment.
28.3. Exculpation of Investors.You acknowledge that the Company’s Investors and Shareholders are passive financial contributors who do not exercise operational control over the Service's daily content moderation or AI safety protocols. Under no circumstances shall an Investor or Shareholder be liable for the operational failures, copyright infringements, or legal violations of the Company.
For general inquiries: contact@cibeeo.com.
For Enterprise Agreement inquiries: brands@cibeeo.com.
Official Legal Notices must be sent by registered mail to: VeyoLabs AI, Prahova, Romania.
30.1. Unrestricted Right to Transfer.The Company reserves the absolute, restriction-free right to sell, assign, transfer, encumber, or otherwise dispose of:
(a) The Service and its underlying IP;
(b) User Accounts and associated data;
(c) contractual rights and obligations under accepted Covered Transaction mandates, subject to their scope and applicable law; and
(d) The corporate entity (VeyoLabs AI) itself.
30.2. Transfer Event.In a Transfer Event, a successor may assume a specific accepted mandate only with its associated obligations, subject to applicable law, privacy requirements, and that mandate's terms. This clause does not transfer ownership of User content or create rights over independent work.
30.3. Survival of Revenue Rights.A successor may enforce only fees and obligations expressly due under an accepted Covered Transaction mandate and must honor its scope, term, reporting, and payment protections. No fee survives for independent content or transactions outside that mandate.
30.4. No User Interference.You agree that you have no right to object to, block, or seek an injunction against any Transfer Event, Asset Sale, or Exit Strategy executed by the Company, regardless of any pending disputes or litigation between you and the Company.
31.1. Covenant Not to Sue (The "Global Bar").YOU HEREBY IRREVOCABLY COVENANT, PROMISE, AND AGREE THAT YOU WILL NOT, DIRECTLY OR INDIRECTLY, COMMENCE, MAINTAIN, OR PARTICIPATE IN ANY LAWSUIT, ARBITRATION, ADMINISTRATIVE COMPLAINT, OR LEGAL PROCEEDING AGAINST THE COMPANY, ITS FOUNDERS, OR INVESTORS ARISING FROM:
(a) THE GENERATION OF OFFENSIVE, INACCURATE, OR ILLEGAL CONTENT;
(b) THE USE OF YOUR LIKENESS OR DATA BY AI MODELS;
(c) ANY REPUTATIONAL HARM CAUSED BY CO-CREATED CONTENT; OR
(d) ANY "HALLUCINATIONS" OR ERRORS PRODUCED BY THE AI.
Breach of Covenant: If you breach this covenant by filing a lawsuit, you agree to pay liquidated damages of €50,000.00 plus all of the Company's legal fees within 120 days of filing.
31.2. No Third-Party Beneficiaries (Closing the "Entry Door").This Agreement is strictly between You (the User) and the Company. IT IS NOT INTENDED TO, AND DOES NOT, CONFER ANY RIGHTS, REMEDIES, OR BENEFITS UPON ANY THIRD PARTY.
Specifically:
(i) Subjects of Content: Persons depicted in AI-generated content (including via deepfakes) have no right to sue the Company for breach of contract based on this Agreement as results of any users, creators or brands unlawful usage.
(ii) Copyright Holders: Third-party IP owners have no standing to sue the Company based on the User's violation of these Terms. The User of the service is the responsable for the content they generate.
(iii) Brands/Employers: Companies employing a User have no direct right of action against VeyoLabs's Company for the User's misuse of the platform.
31.3. "Passive Conduit" & Safe Harbor Status.VeyoLabs provides creative software and marketplace services. It may actively source clients, represent or administer a Covered Transaction, or coordinate work when the User accepts the project mandate. Its role for one project does not make it the publisher, owner, or representative of a User's unrelated work. Each party remains responsible for obligations the law assigns to it.
Nothing in this Agreement creates blanket immunity, eliminates mandatory duties, or expands VeyoLabs' rights beyond the accepted mandate and applicable law.
31.4. Release of Claims by Affected Parties.To the extent you allow any third party (e.g., an actor, model, or employee) to participate in your creation process, YOU ARE SOLELY RESPONSIBLE FOR OBTAINING A BINDING WAIVER FROM THEM RELEASING THE COMPANY FROM LIABILITY. If a third party sues the Company regarding your content, you shall fully indemnify the Company for the entire cost of the defense and judgment.
32.1. Global Trade Compliance.You acknowledge that the Service, tools, and underlying AI models may be subject to export control laws and regulations of the United States (including the Export Administration Regulations "EAR" and OFAC sanctions), the European Union (EU Dual-Use Regulation), and Romania.
32.2. User Warranties.You represent and warrant that:
(a) You are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive US or EU sanctions (currently including, but not limited to, Cuba, Iran, North Korea, Syria, Russia, and the Crimea/Luhansk/Donetsk regions of Ukraine);
(b) You are not on any list of prohibited or restricted parties (e.g., US Specially Designated Nationals, EU Consolidated List); and
(c) You will not use the Service to generate content related to military technology, nuclear engineering, or weapons systems in violation of export controls.
32.3. Immediate Termination.If you are found to be in violation of this Article, the Company reserves the right to immediately terminate your account and freeze any funds or credits without notice to comply with international law. The Company shall not be liable for any losses resulting from such legal compliance.
33.1. Non-Liability for Service Failure.The Company shall not be liable for any failure or delay in the performance of its obligations under this Agreement if such failure or delay is caused by events beyond its reasonable control ("Force Majeure Events").
33.2. Definition of Events.Force Majeure Events include, but are not limited to:
(a) Acts of God, fires, floods, earthquakes, or natural disasters;
(b) War, terrorism, riots, civil unrest, or national emergencies;
(c) Cyberattacks, massive DDoS attacks, ransomware, or internet service provider failures;
(d) Model Collapse or Legal Ban: If the underlying AI models used by the Service are shut down, regulated, or made unavailable by third-party providers or government decree;
(e) Labor strikes, electrical outages, or failure of utility services.
33.3. Effect of Force Majeure.Upon the occurrence of a Force Majeure Event, the Company's ability to provide the Service may be suspended for the duration of the event. You acknowledge that you are not entitled to a refund or compensation for downtime caused by such events.
34.1. Internet Dependency.The Service is a cloud-based web application that requires a persistent and stable internet connection. You are solely responsible for obtaining and maintaining the network connection and hardware necessary to access the Service. The Company is not responsible for latency, bandwidth limitations, or performance issues caused by your internet service provider.
34.2. Browser Compatibility.The Service is optimized for web browsers. The Company makes no warranty that the Service will function correctly on outdated browsers, unsupported versions, or mobile browsers with limited functionality, or any browser malfunction or any other situations.
34.3. Not a Storage Service.VeyoLabs is a creative production engine platform, NOT A CLOUD STORAGE OR BACKUP SERVICE. While we may store your Co-Created Content for a limited time to facilitate your workflow:
(a) We reserve the right to delete content from inactive accounts or content that exceeds storage limits;
(b) You are solely responsible for downloading and backing up your Co-Created Content to your own local device; and
(c) The Company is not liable for any loss of data, corrupted files, or accidental deletion of User Inputs or Outputs stored on our servers.
35.1. Use of User Identity.You grant the Company a worldwide, non-exclusive, royalty-free license to use your Name, Username, Brand Logo, Profile Picture, and screenshots of your Co-Created Content for the limited purpose of marketing, advertising, and promoting the Service (e.g., on our "Showcase" page, pitch decks to investors, or social media).
35.2. Case Studies.If you are a Brand or Enterprise User, the Company may identify you as a customer and publish a "Case Study" regarding your use of the Service, provided that such Case Study does not disclose your Confidential Information (as defined in Article 13).
35.3. Opt-Out.You may opt out of these publicity rights by sending a written request to brands@cibeeo.com. Upon receipt, we will use reasonable efforts to remove your marks from future marketing materials, though we are not obligated to recall existing printed or distributed materials.
36.1. "As Is" Nature of Beta.From time to time, the Company may invite you to try "Beta," "Alpha," or "Experimental" features (collectively, "Beta Services"). You acknowledge that Beta Services are not ready for prime time, may contain bugs, may cause data loss, and are provided "AS IS" with absolutely no warranty.
36.2. No Liability for Beta Data Loss.The Company shall have NO LIABILITY for any harm, lost revenue, lost data, or corrupted projects arising from your use of Beta Services. You use them entirely at your own risk.
36.3. Confidentiality of Beta.If the Company declares a Beta Service to be confidential, you agree not to disclose screenshots, video, or details of the feature to the public or press until official launch.
37.1. Mandatory Labeling.You agree not to mislead the public regarding the nature of the content. If you publish Co-Created Content externally, you must not represent AI-generated content as entirely human-made if such representation would violate applicable consumer protection laws or the EU AI Act.
37.2. Watermarks and Metadata (C2PA).The Service may embed visible watermarks, invisible cryptographic signatures (C2PA/IPTC), or metadata indicating that the content was generated by AI. YOU ARE STRICTLY PROHIBITED FROM REMOVING, ALTERING, OBSCURING, OR STRIPPING THESE VISIBLE OR INVISIBLE INDICATORS.
37.3. Immediate Ban for Tampering.Any attempt to use software or editing techniques to remove Veyo's provenance data or watermarks to "pass off" the content as human-created or to hide the origin of the content is a material breach of this Agreement and will result in immediate Account termination and forfeiture of all Credits.
37.4. Content Authenticity Certificates. For content distributed through the Platform's marketplace, VeyoTV, or Campaign delivery channels, the Company may generate a Content Authenticity Certificate ("CAC") that includes:
(a) A unique cryptographic identifier linked to the content;
(b) The date and time of creation;
(c) The AI model(s) and version(s) used in generation;
(d) The identity verification tier of the creating User (without disclosing personal information);
(e) Consent documentation status (verified / self-declared / not applicable); and
(f) A tamper-evident digital signature from the Platform.
Content Authenticity Certificates may be verified by third parties through the Company's public verification API or website. The CAC does not constitute a warranty of legality or non-infringement but serves as a provenance record.
37.5. Available Provenance Records. Provenance records cover only captured information available for the specific asset or session. C2PA, IPTC and other embedded credentials apply only where supported and documented; they are not guaranteed in every output. Missing events must not be represented as independently verified. Private certificate contents are not made public merely because a verification record exists. Article 45.7–45.8 defines the evidence boundaries.
37.6. Third-Party Verification Integration. The Company may integrate with third-party content authenticity verification services, including but not limited to Google's SynthID, Adobe Content Credentials, and industry-standard deepfake detection platforms. You consent to your Co-Created Content being processed by such services for authenticity verification purposes.
37A.1. Incident Classification. The Company classifies identity and content security incidents into the following severity levels:
Minor policy violations without malicious intent, such as inadvertent use of a public figure's likeness in non-commercial content, failure to upload consent documentation for self-likeness usage, or minor labeling violations. Response: Warning, content removal, user education.
Intentional policy violations or repeated low-severity incidents, such as deliberate creation of unauthorized deepfakes for non-criminal purposes, systematic circumvention of consent requirements, or commercial use of unauthorized likenesses. Response: Account suspension, content removal, potential law enforcement notification.
Criminal activity or imminent harm, such as creation of CSAM or non-consensual intimate imagery (NCII), identity fraud using deepfakes, use of the Platform for blackmail, extortion, or harassment, or terrorist content generation. Response: Immediate account termination, evidence preservation, mandatory law enforcement referral within twenty-four (24) hours.
37A.2. Evidence Preservation. Upon detection of a Level 2 or Level 3 incident, the Company shall:
(a) Immediately preserve all relevant evidence, including the flagged content, User Inputs, prompt history, account activity logs, IP addresses, device fingerprints, and payment information;
(b) Create a forensic snapshot of the User's account state at the time of detection;
(c) Retain preserved evidence for a minimum of five (5) years or longer if required by applicable law or ongoing legal proceedings; and
(d) Ensure evidence is stored in a manner that maintains its integrity and admissibility in legal proceedings.
37A.3. Law Enforcement Cooperation. The Company will cooperate fully with law enforcement authorities in the investigation of criminal activity. Specifically:
(a) For Level 3 incidents involving CSAM: Mandatory reporting to NCMEC (National Center for Missing & Exploited Children), Europol, and DIICOT (Romania) within twenty-four (24) hours of detection, as required by the EU Digital Services Act and Romanian law;
(b) For Level 3 incidents involving identity fraud or NCII: Referral to the relevant law enforcement authority in the User's jurisdiction and the victim's jurisdiction within seventy-two (72) hours;
(c) For Level 2 incidents: Cooperation with law enforcement upon receipt of a valid legal request (court order, subpoena, or equivalent legal instrument recognized in Romania or the EU);
(d) The Company will designate a Law Enforcement Response Coordinator available during business hours to process and respond to lawful data requests.
37A.4. Victim Notification. Where the Company becomes aware that a real individual has been depicted in unauthorized content (deepfakes, NCII, or identity fraud), and the victim's identity and contact information can be reasonably determined, the Company shall:
(a) Remove the content immediately upon confirmation;
(b) Make reasonable efforts to notify the depicted individual within seventy-two (72) hours of confirmed detection;
(c) Provide the victim with information about their legal options and the Company's cooperation with law enforcement; and
(d) Offer the victim the ability to register their biometric data with the Platform's Protective Registry to prevent future unauthorized use of their likeness on the Platform.
37A.5. Protective Registry. The Company maintains a voluntary Protective Registry where individuals (whether Platform Users or not) may register their facial biometric data to prevent unauthorized AI-generated depictions of their likeness on the Platform. Registration in the Protective Registry:
(a) Requires submission of a government-issued photo ID and a liveness-verified selfie;
(b) Creates a biometric hash (not a stored image) that is compared against content generated on the Platform;
(c) Triggers automatic blocking of content generation attempts that match a registered individual's biometric hash without valid consent documentation; and
(d) Is free of charge and may be revoked at any time by the registered individual.
37A.6. Post-Incident Review. Following the resolution of any Level 2 or Level 3 incident, the Company shall conduct a post-incident review to: (a) evaluate the effectiveness of detection and response procedures; (b) identify any systemic vulnerabilities that enabled the incident; (c) implement corrective measures to prevent recurrence; and (d) update automated detection systems based on lessons learned. Summaries of post-incident reviews (without identifying information) may be included in the Company's periodic transparency reports.
38.1. Abandoned Accounts (Dormancy).If your Account remains inactive (no logins) for a period of twenty-four (24) consecutive months, and you have funds, credits, or accrued Revenue Share in your Wallet, the Company may, subject to applicable law, charge a "Dormancy Fee" of up to €29.00 per month against your balance until it reaches zero.
38.2. Escheatment.If required by applicable "Unclaimed Property" laws, we may be legally obligated to turn over your abandoned funds to the government authority in your jurisdiction. The Company is released from liability upon such transfer.
38.3. Non-Transferability Upon Death.Your Account and License are personal to you. You may not bequeath, inherit, or transfer your Account credentials via a will or trust. However, any accrued and unpaid Revenue, Distribution revenues etc. (money actually owed) may be claimed upon provision of valid death certificate and probate documents satisfactory to the Company.
39.1. User Right to Terminate.You may terminate this Agreement at any time by closing your Account via the settings dashboard. Upon termination, your right to use the Service ceases immediately.
39.1A. Deletion of Avatars and Identity Library.You may delete any Avatar, AI Persona, approved likeness or media asset, and your Identity Library record at any time through the available account controls. You may also request deletion directly from the Company by contacting privacy@veyolabs.com or support@veyolabs.com. The Company will process the request in accordance with applicable data-protection law and the specific retention and deletion rules in these Terms. Deleting an Avatar, asset, or Identity Library record disables any real-face generation eligibility that depends on it and does not remove content or records that must be retained for a valid legal, security, fraud-prevention, tax, payment, copyright, or dispute-resolution purpose.
39.4. Effect of Deletion on Covered Transactions.Account termination does not cancel a payment, delivery, or client-rights obligation already accepted for a Covered Transaction. Any remaining fee is limited to that project and its accepted terms. No representation right or revenue share continues for independent work or new transactions after the mandate ends.
40.1. Strict AML Policy (Source of Funds).You represent and warrant that all funds deposited into your Veyo Wallet or used to pay for Services:
(a) Come from a legitimate source and are not derived from illegal activities (e.g., drug trafficking, terrorism, fraud, or organized crime); and
(b) Are not part of a "layering" or "integration" scheme to launder money.
The "Closed Loop" Rule: To prevent money laundering, funds deposited by Brands into the Platform Wallet CANNOT BE WITHDRAWN by the Brand. They must be used solely for legitimate Campaigns on the Platform. Refunds are only issued to the original payment method used for the deposit, never to a different bank account.
40.2. KYC (Know Your Customer) & Identity Verification.To comply with financial regulations (including Stripe’s requirements), the Company reserves the right to require Enhanced Due Diligence before releasing any payouts to Creators or accepting large deposits from Brands.
You agree to provide government-issued ID, business registration documents, and proof of address upon request. Failure to provide this within 7 days will result in the indefinite freezing of your funds until compliance is met.
40.3. Tax Responsibility (Creators).You acknowledge that you are an independent contractor, not an employee. You are SOLELY RESPONSIBLE for reporting and paying all applicable taxes (Income Tax, VAT, Social Security) in your jurisdiction.
Tax Indemnity: You agree to indemnify and hold the Company harmless from any liability, penalty, or interest demanded by any tax authority (e.g., ANAF, IRS, HMRC) relating to your earnings.
40.4. DAC7 & Regulatory Reporting (EU Mandate).Since the Company is based in the EU, we are legally required under Council Directive (EU) 2021/514 (DAC7) to report data on Creators (Sellers) who earn income through our Platform to the relevant Tax Authorities.
By using the Service, you expressly consent to the processing and transmission of your financial data (Name, Tax ID/CNP, Earnings, Bank Account) to tax authorities for regulatory compliance. You cannot opt out of this reporting.
40.5. Role of the Company (Intermediary Only).The Company acts solely as a Limited Payment Collection Agent.
(a) For Brands: Our obligation is discharged once funds are received. We do not guarantee how the Creator uses the funds.
(b) For Creators: We only payout funds actually received from Brands. We are not a bank and do not hold funds as deposits; funds are held by our third-party processor (Stripe).
41.1. The "Four Corners" Rule (Entire Agreement).This Agreement (including the Privacy Policy, Distribution Policy, and Enterprise Agreements, if applicable) constitutes the SOLE AND ENTIRE AGREEMENT between You and the Company.
It supersedes and extinguishes all prior or contemporaneous agreements, promises, assurances, warranties, representations, and understandings, whether written or oral, made by any agent, employee, founder, or sales representative of the Company.
41.2. NO RELIANCE ON ORAL STATEMENTS (The "Sales Pitch" Disclaimer).YOU ACKNOWLEDGE THAT IN ENTERING INTO THIS AGREEMENT, YOU HAVE NOT RELIED ON ANY STATEMENT, REPRESENTATION, ASSURANCE, OR WARRANTY (WHETHER MADE INNOCENTLY OR NEGLIGENTLY) THAT IS NOT EXPRESSLY SET OUT IN THIS WRITTEN AGREEMENT.
You explicitly agree that you shall have no claim for innocent or negligent misrepresentation or "misstatement" based on any statement made by our Onboarding Team, Sales Team, Customer Support, or Founders during the negotiation or onboarding process. If it is not written in this document, it is not part of the deal.
41.3. Acknowledgement of Sufficient Time (Duty to Read).You represent and warrant that:
(a) You have had sufficient time and opportunity to read this Agreement in its entirety;
(b) You have had the opportunity to seek independent legal counsel regarding these terms; and
(c) You are entering into this Agreement voluntarily and of your own free will, without any coercion, duress, or undue influence by the Company.
Defense Waiver: You hereby waive any defense that you did not read this Agreement, that you were "rushed" by our team, or that the terms were not sufficiently explained to you. You accept the "Duty to Read" as a strict condition of using the Service.
42.1. The "Default Revision Protocol".Unless a specific custom agreement is made between the Brand and Creator within the Campaign Brief, all Campaigns on the Service are subject to the following Mandatory Standard Revision Policy:
(a) Included Revisions: The Creator MUST provide up to two (2) rounds of "Standard Revisions" at no additional cost. "Standard Revisions" are defined as minor edits, color corrections, text overlays, or pacing adjustments that align with the original Brief.
(b) Out-of-Scope Changes: If a Brand requests "Major Modifications" (e.g., reshooting scenes, changing the script after approval, or changing the agreed concept), the Creator is entitled to request an "Add-On Fee," which the Brand must approve and fund before work proceeds.
42.2. The "Anti-Ghosting" Clause (Abandonment).Time is of the essence in marketing campaigns.
Creator Abandonment: If a Creator fails to respond to a Brand's message or revision request via the Platform for a period of seventy-two (72) hours (3 days) during an active Campaign:
(a) The Creator is deemed to have "Abandoned" the project;
(b) The Creator FORFEITS ALL RIGHTS to the Campaign Budget, regardless of work already completed; and
(c) The Company reserves the right to refund the Brand in full and reassign the Campaign to another Creator.
42.3. Veyo as Sole Arbiter (Dispute Resolution).In the event of a dispute regarding the quality of deliverables, adherence to the Brief, or validity of a revision request:
(a) Escrow Authority: You authorize the Company to act as the SOLE AND FINAL ARBITER. We will review the Brief and the Deliverables.
(b) Binding Decision: The Company may, in its sole discretion, decide to: (i) Release the funds to the Creator (if the work matches the Brief); (ii) Refund the Brand (if the work is subpar); or (iii) Split the funds based on work completed (Quantum Meruit).
(c) No Appeal: YOU AGREE THAT THE COMPANY'S DECISION IN THESE DISPUTES IS FINAL, BINDING, AND NON-APPEALABLE. You waive any right to sue the Company for "wrongful release" or "wrongful retention" of funds.
42.4. Non-Performance Disclaimer.The Company in this scenario acts an intermediary creator-brand networking platform and tools. We DO NOT GUARANTEE the performance, punctuality, or artistic quality of any Creator, nor the satisfaction or reasonableness of any Brand.
Release of Liability: If a Creator fails to deliver, or if a Brand refuses to pay for valid work, YOUR SOLE REMEDY IS AGAINST THAT OTHER USER. You release the Company from all liability regarding the underlying transaction failures.
42.5. Cooperation Duty.Both parties agree to communicate professionally and exclusively through the Platform's chat system. The Company will NOT consider screenshots from external apps (WhatsApp, Telegram, Email) as evidence in a dispute. If you take the conversation off-platform, you waive your right to our dispute resolution protection.
43.1. Optional, feature-specific check. The third-party liveness scan is optional for the Platform and is offered only for selected real-person asset workflows that require provider verification. You may decline; only that verification-gated workflow remains unavailable. Other account and Platform features remain available, subject to their own requirements. This is not general account KYC or a real-name database check.
43.2. What the provider and Platform do. The scan takes place in the provider-hosted verification flow. The Platform initiates a session and, on completion, receives a verification result and provider asset-group identifier. If you proceed, the Platform may submit the persona/reference images you selected to that provider for asset validation. Those images are separate from the scan capture and may be stored as ordinary user content in the Platform.
43.3. Choice and consent. Before the scan link is revealed, the account user makes a separate affirmative choice to initiate this optional workflow, let the Platform record the disclosed audit metadata and handle the result/status, and submit the selected assets separately for provider validation. The person completing the scan reviews the provider notice and makes their own choice in the provider-hosted flow; they may stop or decline. You can close or skip the Platform flow. Starting it does not authorize use of another person’s likeness or replace any release or permission required by law or the project.
43.4. What verification proves—and does not prove. A successful provider result is an eligibility signal for the selected asset workflow. It does not establish who authored an image or video, copyright ownership, a release, consent to commercial use, chain of title, IP registration, or legal clearance. The Platform’s event timestamp records the consent/verification event in its system; it is not a qualified or independently certified timestamp and does not prove authorship or ownership.
43.5. Platform retention and use. For this flow, the Platform does not receive or store the raw liveness scan image/video or a biometric template in its application database. It does store the provider group identifier and approval status, and records consent metadata: account, time, source, terms version, event ID, and connection IP address. These records are not used for Company model training, advertising, or public identity lookup. User-submitted persona/reference images are separate content and may be retained or sent to the provider as described in the Privacy Policy.
43.6. Provider processing and responsibility. The third-party verification provider performs the hosted scan and may process scan data under its applicable privacy notice and contractual role. Provider retention, deletion, location, and any further use are governed by the current provider terms and applicable agreements; the Platform does not promise provider-side deletion or retention periods it cannot verify. Nothing in this Article excludes the Company’s duties for its own processing under applicable law.
43.7. Withdrawal and deletion. You may withdraw consent for future use of this verification-dependent feature by contacting privacy@veyolabs.com. Withdrawal may disable verification-dependent assets or generation. The Platform will handle requests for its own records under applicable law and will request provider-side deletion where supported; provider copies and legal-retention exceptions are subject to the provider’s terms and applicable law.
43.8. User responsibility and platform role. You are responsible for having the rights and permissions needed to submit each image or video, including any necessary release for a person depicted, and for complying with model-provider rules. The Platform provides a technical verification and asset-submission route; it does not certify authorship, rights, consent, or legal clearance. Users must not submit another person’s face or identity without lawful authority.
43.9. No blanket transfer of liability. The parties remain responsible for obligations legally attributable to them. User warranties, indemnities, and remedies apply only to the extent allowed by the accepted agreement and mandatory law; they do not erase the Company’s own data-protection or other statutory duties.
43.10. Requests and complaints. Requests concerning access, correction, restriction, objection, withdrawal, or deletion may be directed to privacy@veyolabs.com and handled under applicable law. You retain the right to complain to the competent supervisory authority.
43.11. Review of eligibility decisions. A person affected by an automated or provider eligibility decision may request review through support. Human intervention and other safeguards will be provided where applicable law requires them.
43.12. Other verification and likeness rules. This Article is limited to the provider-hosted liveness flow for real-person asset approval. Separate payment KYC, voice features, content moderation, and other data processing are governed by their own disclosures. A liveness check does not replace the likeness permissions and content rules in these Terms.
CRITICAL NOTICE: Generating AI content that depicts, reproduces, imitates, or is identifiably based on any real living or deceased person — including but not limited to actors, musicians, athletes, sports personalities, politicians, public figures, influencers, or private individuals — without their explicit, AI-specific, verifiable written consent is strictly prohibited and constitutes a violation of applicable law. You, the User, bear sole and exclusive legal and financial responsibility for all such violations. The Company bears no liability whatsoever.
44.1. Scope and Fundamental User Responsibility.
This Article governs the generation of any AI content — including images, video, audio, voice synthesis, text, or any other medium — that depicts, evokes, or is recognisably based on the likeness, name, voice, image, signature, photograph, or distinctive appearance of any real person, whether living or deceased. The prohibitions and obligations in this Article apply to all Users regardless of subscription tier (Creator, Pro, Enterprise), including all entities acting through an Enterprise account such as advertising agencies, production studios, brands, and their sub-users.
By using the Service, you irrevocably acknowledge that:
(a) the Platform provides AI generation tools — it does not generate content autonomously for commercial purposes on your behalf;
(b) you are the sole decision-maker regarding what inputs you provide and what outputs you request;
(c) you are the sole legal author and owner of any infringing, unauthorised, or unlawful output you cause to be generated;
(d) the Company is not a co-author, co-creator, publisher, or distributor of any output that violates this Article, and the Company's co-publishing framework under Article 5.4 expressly excludes all such content per Article 5.4.6(b).
44.2. Right of Publicity — United States.
The right of publicity is a state-level intellectual property right protecting every individual's exclusive right to control the commercial use of their name, image, likeness, voice, signature, and other indicia of identity. It applies regardless of whether the person is a celebrity or a private individual. The following laws directly govern content generated through the Platform by or for US-based users, and are enforceable against you (not the Company) for any violation:
California (most widely applied nationally):
• California Civil Code §3344 — Prohibits the knowing use of any living person's name, voice, signature, photograph, or likeness for commercial purposes without prior consent. Minimum statutory damages: $750 per violation, plus actual damages, disgorgement of profits, and punitive damages.
• California Civil Code §3344.1 (Astaire Celebrity Rights Act) — Extends the right of publicity to deceased personalities for 70 years post-death, enforceable by their estate. Applies to any person who was commercially known at the time of death.
Tennessee:
• Tennessee Personal Rights Protection Act (TRPA) / "Elvis Act" (T.C.A. §47-25-1101 et seq.) — Protects the name, likeness, and voice of any individual (not just celebrities) during life and for 10 years post-death (indefinitely while actively exploited commercially). Originally enacted to protect the estate of Elvis Presley; applies broadly. Violation is a separate tortious act.
New York:
• New York Civil Rights Law §§50–51 — Prohibits the use of any living person's name, portrait, picture, or voice for advertising or trade purposes without written consent. Provides injunctive relief and compensatory and punitive damages.
Texas:
• Texas Statute of Identity (Tex. Prop. Code §26.001 et seq.) — Protects the right of publicity of deceased persons for 50 years post-death. Covers name, voice, signature, photograph, image, likeness, and distinctive appearance.
Other US States:
Indiana, Oklahoma, Virginia, Illinois, and over 30 additional states maintain their own right of publicity statutes, each with varying terms, damages, and post-mortem durations. You are responsible for complying with the law of every jurisdiction in which you distribute or publish AI-generated content depicting any real person.
Federal — Lanham Act §43(a):
Beyond state publicity rights, generating AI content that creates a false impression of celebrity endorsement, affiliation, or sponsorship — even without using the person's name — constitutes false designation of origin under the Lanham Act §43(a), 15 U.S.C. §1125(a). This applies even to archetype-described content if the output is recognisably based on a specific real person and is used in a commercial context implying their endorsement.
44.3. Name, Image & Likeness (NIL) Rights — Athletes & Sports Personalities.
Athletes — professional, semi-professional, and collegiate — hold distinct and vigorously enforced rights over their Name, Image, and Likeness (NIL). Following the US Supreme Court's ruling in NCAA v. Alston (2021) and subsequent state NIL legislation, all college athletes in the United States are entitled to commercially exploit their NIL and to enforce against unauthorised use. Professional athletes hold NIL rights both individually and through their collective bargaining agreements.
Applicable frameworks:
• NCAA NIL Policy (2021) — All current and former collegiate athletes retain NIL rights. Unauthorised AI generation of a collegiate athlete's likeness for commercial use is actionable.
• NFLPA (NFL Players Association) — All NFL players hold group licensing rights through the NFLPA. Commercial use of an identifiable NFL player's likeness in any medium, including AI-generated content, requires NFLPA licensing.
• NBPA (National Basketball Players Association), MLBPA (Major League Baseball Players Association), NHLPA, MLSPA — all maintain equivalent group licensing frameworks.
• Olympic Athletes — Athletes' NIL rights during the Olympic period are additionally governed by IOC Rule 40, which restricts commercial use of Olympic athletes' images during and around the Games.
• EU / International athletes — Professional athletes in EU member states enjoy personality rights under national civil codes (see Article 44.4) in addition to any applicable sports federation rules.
You must not generate any content depicting an identifiable athlete's likeness, jersey number, team affiliation, signature move, or any combination of attributes that makes them recognisable without valid written NIL authorisation. The Company is not a licensed NIL partner of any sports league, federation, or athlete group, and grants no rights of this nature through the Service.
44.4. Personality Rights — European Union, Romania & International.
In the European Union and most civil law jurisdictions, personality rights (droits de la personnalité / Persönlichkeitsrechte / dreptul la imagine) are fundamental, inalienable rights arising from human dignity. Unlike the US right of publicity — which is primarily a commercial property right — EU personality rights are fundamental human rights and cannot be contractually waived in their entirety. They protect every individual, regardless of celebrity status, against the unauthorised use of their image, voice, name, and identity in any medium including AI-generated content.
Romania (governing law of the Company):
• Romanian Civil Code (Law 287/2009), Arts. 58–60 — Every natural person has the right to protection of their non-patrimonial rights, including the right to name, image, honour, and private life. Violation gives rise to injunctive relief, moral damages, and patrimonial damages.
• Romanian Civil Code, Arts. 72–77 — Specifically protects the dreptul la imagine (right to image): no person's image may be captured, reproduced, distributed, or published — including through AI synthesis — without their consent. Authorisation obtained for one purpose (e.g., a photograph) does NOT automatically extend to AI generation of the same person's likeness.
France:
• Code Civil Art. 9 (droit à la vie privée / droit à l'image) — Every person has the right to respect for their private life and the exclusive right to their own image. Courts routinely grant injunctions and award substantial damages for AI-generated likeness misuse.
Germany:
• Kunsturhebergesetz (KUG) §§22–23 — Images of a person may only be distributed or publicly displayed with the person's express consent. The AI synthesis of a recognisable likeness is treated as a "portrait" under KUG. Limited exceptions (persons of contemporary history) do not apply to commercial AI generation.
• Allgemeines Persönlichkeitsrecht (General Personality Right) — derived from the Basic Law (GG) Art. 1 (human dignity) and Art. 2 (personal freedom); applied by the Federal Court of Justice (BGH) to prohibit unauthorised AI likeness use.
European Convention on Human Rights / EU Charter:
• ECHR Art. 8 (right to private and family life) and EU Charter Art. 7 (respect for private life) have been applied by the European Court of Human Rights and EU courts to protect individuals against AI-generated likeness use that violates their reasonable expectation of privacy or dignity.
The Company, as a Romanian entity operating under Romanian and EU law, is bound by these frameworks in its own capacity. However, the Company is not the generator of content you create — you are. You are fully and exclusively liable for any violation of EU personality rights arising from your use of the Service.
44.5. Posthumous & Estate Rights — Deceased Personalities.
The death of a person does not extinguish rights over their name, likeness, image, or voice. Depending on jurisdiction, post-mortem personality and publicity rights are enforceable by the deceased person's estate, heirs, or designated rights holders for periods ranging from 10 to 70+ years after death, and in some jurisdictions indefinitely while actively exploited commercially.
Key post-mortem frameworks applicable to content generated on the Platform:
• California §3344.1 — 70 years post-death (estates of Elvis Presley, Marilyn Monroe, James Dean, etc. have successfully enforced this);
• Tennessee TRPA — 10 years, extendable indefinitely with active commercial exploitation;
• Texas Prop. Code §26.001 — 50 years post-death;
• Indiana Code §32-36-1 — 100 years post-death;
• Romanian Civil Code Art. 79 — personality rights protections may be exercised post-mortem by the deceased's heirs for the defence of non-patrimonial interests;
• French law — the droit à l'image post-mortem is exercisable by heirs for a period appropriate to protecting the dignity and memory of the deceased;
• German law — the postmortales Persönlichkeitsrecht survives death, with the duration dependent on the continued legitimate interests of the memory of the deceased.
You must not generate any AI content depicting any deceased person — regardless of how long ago they died — without verifying whether their estate holds enforceable post-mortem rights and obtaining appropriate authorisation from the rights holder. The Company provides no clearance, licence, or legal cover for content depicting deceased personalities.
44.6. AI-Specific False Endorsement & False Association Prohibition.
Generating AI content that creates — even without explicitly naming a person — a false impression that a real individual endorses, sponsors, uses, or is affiliated with a product, service, brand, or message is independently prohibited and legally actionable. This includes:
(a) generating a likeness that appears to show a public figure using or recommending a product or service they have not endorsed;
(b) placing recognisable voice synthesis of a real person in an advertisement or promotional video without consent;
(c) creating content that implies a celebrity's participation in or approval of a campaign;
(d) generating "testimonial-style" content depicting a real person speaking favourably about any offering.
Applicable law: Lanham Act §43(a) (US — false designation/false endorsement); EU Unfair Commercial Practices Directive 2005/29/EC, Art. 6 (misleading commercial practices); Romanian Law No. 158/2008 on misleading and comparative advertising; UK Consumer Protection from Unfair Trading Regulations 2008. Violations may also constitute fraud under applicable criminal law.
The Company's AI generation pipeline does not and cannot verify whether any output creates a false endorsement impression. You are solely responsible for ensuring no AI-generated content you create implies any real person's endorsement or association without valid contractual authorisation from that person.
44.7. Platform Content Policy & Archetype Substitution — Disclosure & Limitations.
The Platform maintains a centrally enforced Content Policy that is automatically injected into all AI generation system prompts. Among other safety measures, this policy instructs the AI models to substitute recognisable names of celebrities, public figures, politicians, athletes, and trademarked fictional characters with generic descriptive archetypes (e.g., a prompt referencing a specific actor by name may be internally rewritten to reference "a charismatic male action star of similar build and age"). This substitution is a best-effort technical safety measure designed to reduce the likelihood of generating recognisable likenesses of real people.
This substitution mechanism does NOT constitute a legal guarantee or safe harbour, and you must not rely on it as a defence. Specifically:
(a) archetype substitution does not prevent an AI model from generating output that nonetheless resembles or evokes a specific real person, whether intentionally or as a result of training data;
(b) if you deliberately craft prompts using descriptive language designed to produce output resembling a specific real person — even without naming them — you remain fully liable for any resulting right of publicity, personality rights, or false endorsement violation;
(c) the Company makes no representation that the Content Policy will in every case prevent the generation of content that infringes third-party personality or publicity rights;
(d) the existence of the Content Policy and archetype substitution mechanism does not affect the Company's exercise of its right to remove, disable, or take legal action regarding any infringing content that is identified, regardless of the prompting method used.
44.8. Platform's Legal Position — AI-Generated Content & Safe Harbour.
The Platform's primary legal defence against third-party publicity and personality rights claims arising from User-generated content is not based solely on traditional safe harbour frameworks, but on the following combined legal position:
(a) Authorship Exclusion (Article 5.4.6): The Company is expressly not a co-author, co-creator, or publisher of any content that infringes third-party likeness or personality rights. Legal authorship — and with it all associated liability — rests exclusively with the User who caused the content to be generated.
(b) Prohibition + Reasonable Measures (Articles 7.4, 14.3, 44.1–44.7): The Company has implemented and published explicit prohibitions, technical safeguards (Content Policy, archetype substitution, automated likeness scanning), graduated enforcement penalties, and a mandatory consent chain. These constitute "reasonable measures" demonstrating the Company's good-faith effort to prevent infringement — a key factor in liability assessment under both US and EU law.
(c) Traditional Safe Harbour — Limited Applicability to AI: The Company asserts protection under Section 230 of the Communications Decency Act (47 U.S.C. §230) for content information from third-party users (US), and under EU Digital Services Act (DSA) Art. 6 for hosting user-generated content (EU). However, you acknowledge that courts in multiple jurisdictions are actively examining whether AI generation tools qualify as passive hosts or as active content creators, and that the applicability of traditional safe harbour to AI-generated content remains unsettled law. The Company's reliance on authorship exclusion (44.8(a)) and demonstrated reasonable measures (44.8(b)) is therefore the primary — and more legally robust — defence.
(d) Full Indemnification: Regardless of the outcome of any safe harbour analysis, you are obligated under Article 23 and Article 5.4.7 to fully indemnify the Company for all costs, damages, and legal fees arising from any third-party publicity, personality rights, false endorsement, or likeness claim related to content you generated. This indemnification obligation is unlimited, immediate (from the moment a claim is asserted), and survives termination of this Agreement.
44.9. Enhanced Obligations for Pro & Enterprise Users.
Pro and Enterprise subscription users operate the Platform at a scale, and frequently in commercial contexts, that materially increases the potential harm and legal exposure arising from unauthorised likeness use. Courts and regulators apply heightened scrutiny to commercial-scale operations. Accordingly, in addition to all obligations applicable to Creator-tier users, Pro and Enterprise users must:
(a) Maintain a Consent Ledger: Keep an auditable record of all consent authorisations obtained for any third-party likeness used in AI generation, including the date, method of consent, content scope, territory, and duration of authorisation. This ledger must be producible to the Company within 72 hours of written request and to competent authorities within any legally mandated timeframe;
(b) Pre-Distribution Legal Review: Before publishing, distributing, or delivering to any client any AI-generated content depicting an identifiable real person, obtain written confirmation from qualified legal counsel that all applicable publicity, personality rights, NIL, and false endorsement clearances are in place;
(c) Contractual Pass-Through: Where the Enterprise account is used on behalf of or for a client (advertiser, brand, production company), the Enterprise user must contractually bind that client to these Terms and the obligations of this Article — including the indemnification obligations — and shall be jointly and severally liable with that client for any violation;
(d) No Bulk Generation of Public Figure Likenesses: Enterprise-tier API access or bulk generation workflows must not be used to generate large volumes of content depicting public figures, celebrities, athletes, or politicians, whether for training data, creative testing, or any other purpose, without first obtaining the Company's written pre-clearance and all applicable third-party consents;
(e) Insurance: Enterprise users engaged in the commercial production and distribution of AI-generated content for third parties are strongly advised to maintain Errors & Omissions (E&O) insurance covering right of publicity and personality rights claims. The Company makes no representation regarding the insurability of any specific use case.
44.10. Enforcement, Takedown & Consequences.
(a) Rights Holder Requests: Any person who believes their likeness, name, image, voice, or personality rights have been violated by content generated on the Platform may submit a takedown request to legal@cibeeo.com with: (i) identification of the specific content; (ii) proof of identity and rights ownership; (iii) a statement that the use is unauthorised. The Company will action verified requests within 24 hours of receipt, consistent with Article 14B.3.
(b) Graduated Enforcement: Violations of this Article are subject to the graduated enforcement framework in Article 37A.2, from warning and content removal (minor/first offence) through permanent termination and law enforcement referral (serious/repeat violations).
(c) Mandatory Cooperation: Upon receipt of any legal process (subpoena, court order, regulatory demand) relating to content you generated, the Company will cooperate fully with rights holders, courts, and regulators. The Company will disclose your account information and content generation records to the extent required or permitted by applicable law.
(d) Your Indemnification — Full Scope: You agree to indemnify, defend, and hold harmless the Company, its officers, directors, shareholders, employees, agents, legal representatives, and authorised processors from and against any and all claims, proceedings, damages, awards, settlements, legal fees, and costs — from the moment a claim is threatened or asserted — arising from or related to: (i) your unauthorised use of any real person's name, image, likeness, voice, or identity in AI-generated content; (ii) any violation of the right of publicity under any applicable US state statute; (iii) any violation of personality rights under EU, Romanian, or any other applicable civil law; (iv) any NIL violation relating to any athlete; (v) any false endorsement or false association claim under the Lanham Act or equivalent law; (vi) any claim by the estate of a deceased personality; or (vii) any other claim arising from your non-compliance with this Article. This indemnification obligation is unconditional, unlimited in amount, and survives the termination of this Agreement.
This Article controls the interpretation of conflicting general statements in the preceding articles on the matters expressly addressed below. It is not a replacement for an executed negotiated agreement or its financial annexes.
This Article clarifies the general platform terms. Mandatory law prevails. An expressly accepted Enterprise MSLA, Studio agreement, creator/distribution agreement or other negotiated instrument and its accepted annexes control conflicting provisions for the engagement they actually cover; unrelated platform use remains subject to the applicable general terms. Neither these public terms nor account registration alone executes a separate MSLA. No account is moved to another agreement family, dispute forum, renewal rule or retention schedule merely because this page is updated. Articles 2, 15, 24 and 41 must be read accordingly.
Publication of this revision does not prove acceptance by an existing user. New users may accept the version presented to them; changes for existing users require the notice and effective-date process in Article 2, including its minimum thirty-day notice for material changes, and affirmative consent where law or an accepted agreement requires it. Publication alone is not that notice. Existing fees, balances, payment obligations, publishing participation, earned rights and negotiated financial arrangements are not retrospectively changed by this clarification. Models, configurations, allocations and newly negotiated prices belong in accepted plans, quotes and annexes; this Article introduces no new rate, allocation or entitlement.
Articles 1, 5, 8, 16 and 25 allocate contractual rights only to the extent a party holds those rights and applicable law permits their grant. Calling material a joint work does not establish statutory human authorship or copyright protection. Under current Article 5.4, the standard 80/20 marketplace representation allocation is a service/revenue arrangement, not copyright ownership, and applies only to a specific Covered Transaction the User affirmatively accepts. It does not apply to independently created work, independently sourced clients, or external revenue VeyoLabs did not source, represent, negotiate, administer, or process. An accepted project schedule controls its client rights, fee base, scope, and term; existing signed mandates remain governed by their accepted terms until lawfully amended. Software, platform tools, licensed personas, third-party materials and underlying technology are not transferred merely by generating content. Existing content rights continue under their accepted licence conditions; account access and underlying persona licensing are distinct.
Users must have the rights, permissions and lawful basis needed for scripts, references, images, music, voices, logos, likenesses and other inputs and for the intended exploitation of outputs. A logged-in identity, provider asset approval, prompt, download, watermark, payment or certificate does not establish a performer release, human authorship, trademark clearance or third-party licence. Users must preserve appropriate contributor agreements and releases, including guardian authority where required, and comply with the real-person and prohibited-content rules. Similarity, originality, copyrightability and clearance are not guaranteed merely by generation. Professional clearance, production assistance and insurance are included only within an expressly accepted, supported service scope; a general reference to such services is not a universal legal guarantee.
Account administrators must authorise users and protect credentials and API keys. Workspace membership, shared-folder access and access to another person’s original asset do not transfer ownership or automatically make an account eligible for pooled billing. Consumption is attributed to the authorised spending identity and billing arrangement applicable to the accepted job. An expressly funded team pool and separately funded brand accounts remain distinct. Authorised billing contacts may request available transaction and member-consumption reconciliation through the applicable account controls or support, subject to privacy and access permissions; this creates no right to another user’s private media or credentials. Suspected compromise must be reported promptly, and the Company may apply proportionate protective restrictions.
A request for a quote is not an executed custom agreement. Proposed contractual edits require express acceptance or a reissued package; submitting an edit is not approval. Generation charges, task settlement, refunds and any timed or promotional access follow the billing mode and accepted rules applicable to the job, together with non-waivable rights. No duplicate reimbursement or undisclosed retrospective repricing is introduced here. Users should identify disputed transactions and retain available records. Feature descriptions do not guarantee every output resolution, duration, format, model or third-party service for every plan. Changes in provider availability do not silently replace an express paid commitment or eliminate its applicable remedy.
An asset or session certificate records the captured evidence identified in that certificate and its manifest. Available file hashes, timestamps, saved metadata, prompts, references and workflow records are evidence of that captured record, not a guarantee that every event or input was independently verified. Unavailable, expired or unrecorded evidence must not be treated as recovered proof. Issuer signatures authenticate the registered snapshot within their stated verification scope; hashes do not independently prove legal origin, authorship, consent or ownership. An archive and its certificate should refer to the same captured record. Public verification must not expose private prompts, account identities, source URLs, media or commercial agreements.
Articles 37 and 43 do not promise embedded C2PA, IPTC, third-party authenticity marks or a complete provenance chain in every output. Such capabilities apply only where actually supported and documented for that output or workflow. Users must meet applicable AI-disclosure duties and must not falsify provenance or deliberately remove required indicators to deceive others. Lawful editing, export or format conversion is not automatically prohibited merely because a format cannot preserve optional metadata; required disclosures must still be maintained. Platform certificates and typed-name acceptances are not claimed to be qualified electronic signatures, independently trusted timestamps or automatic handwritten-signature equivalents under eIDAS Article 25(2). A recorded electronic acceptance may have evidential effect under applicable law without those qualifications.
Existing confidentiality, Enterprise no-Company-training commitments and exclusions for biometric/identity records and approved real-human likeness assets remain applicable. A broad intellectual-property licence is not blanket consent for unrelated personal-data processing or model training. Any permitted Company training must respect the applicable privacy notice, lawful basis, exclusions and opt-out commitments. Training preferences may be exercised through available privacy controls or by contacting privacy@veyolabs.com; this page does not certify that a particular account toggle exists. External providers have their own documented processing conditions. Zero-retention, provider no-training, geographic isolation, dedicated deployment and security certifications must not be inferred for every provider or endpoint. Specific commitments require a supported accepted DPA or technical annex; contractual disclaimers do not remove the Company’s own statutory responsibilities.
Personal data is handled under the applicable privacy notice and lawful basis; processor engagements require the arrangements and transfer safeguards applicable to that processing. Relevant sub-processor and processing-location information must be made available as required by law or the accepted agreement, not withheld by a blanket claim of operational secrecy. Reasonable security controls do not imply absolute security or undocumented certification. Media, contract records, account data and verification records can have different lawful retention purposes and schedules. Neither a certificate request nor an archive download extends source-media retention or guarantees recovery after deletion. A universal automatic purge, cryptographic wipe or deletion of every provider backup is not represented. Lawful deletion requests, legal holds and purpose-limited retention must be handled under applicable law and the accepted schedule.
Generating or privately storing a project is not by itself an instruction to publish it, enrol it in distribution or use confidential client projects and logos for marketing. Distribution mandates, contributor permissions and any applicable publicity licence must stay within their lawfully accepted scope. Accepted confidentiality and negotiated publicity restrictions prevail for the relevant engagement. Public verification of a record is not permission to disclose its private contents. This clarification does not cancel a separately granted lawful publishing or promotional right or add a new distribution mandate.
Articles 11, 14, 18, 21–24, 28, 31 and 44 preserve the Company’s lawful reservations, defences, liability limits and user indemnities, subject to the applicable accepted agreement and mandatory law. A co-authorship exclusion, corporate shield or covenant not to sue does not create blanket immunity from the Company’s own legally attributable wrongdoing or obligations that law does not permit excluding. No provision waives non-waivable consumer, privacy, regulatory, judicial or statutory complaint rights, or forces arbitration where applicable law prohibits it. The arbitration opt-out in Article 24.7 concerns Article 24, not the distribution policy in Article 25. The platform and users remain responsible for obligations legally attributable to them; alleged unlawful use does not itself establish every fact in a claim.